mediaServer port

[polipo]

what port mediaServer actually use? 8080?

May we change this default port? As this port has been used by another specific application.

How to do that? Thanks.

[admin]

We use port 80 of both http and socket type traffic...

[polipo]

how to change it to another port? as this port has been blocked just for another apps.. 

[admin]

You can't change it, it is part of the embedded code of the Studio and Player...

[polipo]

Hi,

I've tried to unblock the port 80 and also the domain that I used.
In one case, I found that both on the studio and also player showed No Connection (red lamp) even I have make it on the same connection (PING OK, browse also OK).

I tried to make a change on the campaign, absolutely I can not see the change. But, the strange one, if I forced the player to see any change (by stopping player and then start again), the campaign UPDATED 
Even the connection still RED LAMP.

The change on player would not happened if I just wait it automatically..


What happened with this? Is there something misconfiguration on the network?

Thanks

[admin]

If you are having issues connecting to our server you must have issues with a local firewall.
We support both LIVE Sockets as well as HTTP Polling.
Under the SignageStudio  > Stations you may get 3 color indicators:

Yellow: connected via Polling
Green: connected via live socket
Red: not connected at all
To learn more about this and how it is setup, please watch this video tutorial:
http://mediasignage.com/html/signage_video.html?videoNumber=ServerConnection

To allow access to our servers be sure to open port 80 of both type: SOCKET and type: HTTP to the destination of: *.signage . me of inbound and outbound.

[polipo]

Yes, thank you for the video.
After analyzed the problem, we got prediction:

• The connection actually using HTTP Polling
• The player could not send the 'signal' as default you told at every 60 seconds

--> this is the strange one

• That's why we saw the connection still in red lamp
• And player can committed the signal only when we forced to STOP and then START manually

Any idea for this case?

[admin]

I am 100% sure you need to configure your local or network firewall.
Try this, disable firewall in all network connections for a few seconds just to confirm all turns green.
That would be my starting point...

[polipo]

Ok, will try this. Update later. Thanks..