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MediaSignage support forum



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11
Report bugs and errors / HTML Page Not Loading
« Last post by bbelzer on September 11, 2019, 03:41:04 PM »
Hello,

I have a campaign that has two identical scenes on repeat.  The only difference is the URL.

Both URLs work fine, and the campaign switches between them fine in Preview.

However, on the andriod device, when the second HTML page tries to load, it doesn't, and there is simply a white screen.  When it switches back, the first screen loads again fine.

This happens on several campaigns, where the second URL to load, does not and just shows a white screen.

Any help would be appreciated!

12
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by admin on September 10, 2019, 01:14:01 PM »
we will be releasing version 6.3 at the same time with the new android device we will introduce.  Reboot button in the toolbar does not work on Android devices but Reboot Condition (using player option) and Power Saving setting (also using Player option) is working

best regards

-ADMIN
13
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by idriss Bengeloune on September 10, 2019, 09:37:19 AM »
Hello,

I would like to know when you´ll release the next version of signage player for android.
I am using now the Beta version and the  "no device" message doesn t appear anymore but I cannot
reboot the player remotly or configure the power savings and reboot conditions. The OS version
in signage studio is also set as Linux 4.4.159.

Kind regards,
Idriss
14
Report bugs and errors / Re: Studio fails when you save while HTML Scene is in display
« Last post by admin on September 06, 2019, 10:25:06 AM »
please join us on chat so we can troubleshoot the issue further

best regards

-ADMIN
15
Report bugs and errors / Re: Studio fails when you save while HTML Scene is in display
« Last post by Silver on September 06, 2019, 07:05:58 AM »
Static texture is enabled.
16
Report bugs and errors / Re: Studio fails when you save while HTML Scene is in display
« Last post by admin on September 05, 2019, 07:04:58 PM »
did you enable Static Texture option in the HTML component's properties?

best regards

-ADMIN
17
Report bugs and errors / Studio fails when you save while HTML Scene is in display
« Last post by Silver on September 05, 2019, 04:24:57 AM »
Version 6.2.22

Every time an HTML scene is selected and displayed within the scene editor, then I try to (Save / Upload) the studio gets deemed and freezes permanently, the only way to get out is to kill the window, and the changes get lost, so when I open the studio again I have to make all the changes again.


The current workaround I use: change the display to any other item other than HTML Scene, then save, that will work.

It is a pain because if I forget to do that, all the new and unsaved work is lost.
18
SignageStudio / Re: Webhook Animation on separate channel layer
« Last post by admin on September 04, 2019, 02:28:30 PM »
you may look into the following concepts described in the video tutorials:
http://www.digitalsignage.com/_html/video_tutorials.html?videoNumber=EventsTriggers
http://s3.signage.me/business1000/resources/ifttt_intro.mp4

the first video explains how you can send triggers - one would be via javascript
the second video explains how you can use web service to send triggers to the player - one service is via use of email. (email service may not be in real time)

best regards

-ADMIN
19
SignageStudio / Webhook Animation on separate channel layer
« Last post by rudy on September 04, 2019, 12:06:25 PM »
i have a timeline that is playing fine, i broadcast the players to my sales-floors across the country but i would like to give them some public recognition once they make a sale. The thing about public recognition is that it should be immediate to encourage the behavior.

I would like for my normal timeline to play in the background and have another collection ect listen for a webhook/AJAX/Anything that will work. and play an animation with information from a parsed email.

I am familiar with Zapier and comfortable using it to parse/hook into software. i would really like to get this done for my company.
20
SignageStudio / Re: Component user guide?
« Last post by admin on September 04, 2019, 06:13:38 AM »
for reference, please go to our video tutorials http://www.digitalsignage.com/_html/signage_video.html

specific to JSON Player, you can go directly to http://s3.signage.me/business1000/resources/jsonPlayerIntro.mp4

best regards

-ADMIN
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