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Messages - admin

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1
SignagePlayer / Re: "NO Device" popup on androidplayer
« on: Today at 01:29:11 AM »
as mentioned, no official date has been announced yet though we are anticipating its release early 4th quarter of 2019

all android device only supports Player Option for Power Savings features - unlike PC's, it does not have a setting similar to BIOS's Wake Up On RTC Alarm or Wake Up on LAN

best regards

-ADMIN

2
Enterprise edition, branding and reselling / Re: Adnet Feedback
« on: September 13, 2019, 04:48:03 AM »
mediaAdnet is still an active feature. you may join us on chat so you can have the issue troubleshot.

best regards

-ADMIN

3
Report bugs and errors / Re: HTML Page Not Loading
« on: September 12, 2019, 01:48:31 AM »
please join us on chat to troubleshoot it better. http://chat.digitalsignage.com

best regards

-ADMIN

4
SignagePlayer / Re: "NO Device" popup on androidplayer
« on: September 10, 2019, 01:14:01 PM »
we will be releasing version 6.3 at the same time with the new android device we will introduce.  Reboot button in the toolbar does not work on Android devices but Reboot Condition (using player option) and Power Saving setting (also using Player option) is working

best regards

-ADMIN

5
please join us on chat so we can troubleshoot the issue further

best regards

-ADMIN

6
did you enable Static Texture option in the HTML component's properties?

best regards

-ADMIN

7
SignageStudio / Re: Webhook Animation on separate channel layer
« on: September 04, 2019, 02:28:30 PM »
you may look into the following concepts described in the video tutorials:
http://www.digitalsignage.com/_html/video_tutorials.html?videoNumber=EventsTriggers
http://s3.signage.me/business1000/resources/ifttt_intro.mp4

the first video explains how you can send triggers - one would be via javascript
the second video explains how you can use web service to send triggers to the player - one service is via use of email. (email service may not be in real time)

best regards

-ADMIN

8
SignageStudio / Re: Component user guide?
« on: September 04, 2019, 06:13:38 AM »
for reference, please go to our video tutorials http://www.digitalsignage.com/_html/signage_video.html

specific to JSON Player, you can go directly to http://s3.signage.me/business1000/resources/jsonPlayerIntro.mp4

best regards

-ADMIN

9
Open source Digital Signage / Basketball Scoreboard
« on: September 03, 2019, 06:14:48 AM »


Basketball Scoreboard is another implementation of the RemoteValue sample from the video tutorial http://s3.signage.me/business1000/resources/RemoteValues.mp4.  This includes a countdown timer, home and visitor scores, fouls and timeout count.

In the actual campaign, 6 labels are used and the sample sends following Triggers and the Events are handled by the following Commands for each label:
LabelEventCommand
CountdownsetTimeSet Param
Home Scoreprev1Add Param
--next1Dec Param
--reset1Set Param
Home Foulprev2Add Param
--next2Dec Param
--reset2Set Param
Visitor Scoreprev3Add Param
--next3Dec Param
--reset3Set Param
Visitor Foulprev4Add Param
--next4Dec Param
--reset4Set Param
Timeoutsprev5Add Param
--next5Dec Param
--reset5Set Param

The source code can be downloaded from this https://www.dropbox.com/s/x3j97yt0er9rw3k/scoreboard.zip?raw=1.  Note that you will need to change the username, password and the station id of all occurrences of sendCommands in the HTML page.

-ADMIN

10
New features and suggestions / Re: Display Campaign Alphabetical Order
« on: August 26, 2019, 12:25:41 PM »
we will forward this to our devs for evaluation. we cannot promise though that this can be implemented

best regards

-ADMIN

11
SignageStudio / Re: Disable video sound
« on: August 26, 2019, 12:24:11 PM »
in video's property is the volume control where you can adjust the volume or even turn it completely off.

best regards


-ADMIN

12
Report bugs and errors / Re: Alert System script support
« on: August 26, 2019, 07:36:08 AM »
we got the other links and information thru our ticket system and we believe the issue your developer is encountering is primarily the Cross-Domain issue.  the workaround for this is to move the libraries used on the same server as the page itself.  these libraries include jquery.min.js and sendCommand.js - these can be copied from our server and placed on your own server.  (Note: jquery can be pointed to Microsoft's CDN since you are using Azure)

best regards

ADMIN

13
SignagePlayer / Re: "Please Wait"???
« on: August 22, 2019, 04:34:15 PM »
it will be best that you log in back to chat support since this is a forum and some details are best not be mentioned here in public.

best regards

-ADMIN

14
SignagePlayer / Re: "Please Wait"???
« on: August 22, 2019, 12:16:36 PM »
we believe this was resolved in chat this morning. and the issue was you were using the cloud version of studio version 6.3 while your mediaserver was 6.2

best regards

-ADMIN

15
may we refer to chat support so you may troubleshoot the issue together http://chat.digitalsignage.com

best regards

-ADMIN

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