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91
General discussion on the mediaCLOUD / nerdisalles its my name
« Last post by nerdisalles on February 17, 2019, 03:23:17 AM »
nerdisalles its my name. i am from Slovakia. It is good directory?
92
General discussion on the mediaCLOUD / its good directory?
« Last post by nerdisalles on February 16, 2019, 11:37:02 PM »
nerdisalles its my name. i am from Slovakia. It is good directory?
93
General discussion on the mediaCLOUD / hello i am new user of this website
« Last post by nanelsiko on February 16, 2019, 04:23:39 AM »
hmm. can i help with it? or not? please write PW.
94
Report bugs and errors / Re: Uploading files empty - Resource id = -1 size = 0
« Last post by CCL on February 14, 2019, 09:06:44 AM »
Ok, I will message you tomorrow.
This must be a larger bug, as I created a new account, so I could do some testing, and have the same issue with it.

- I uploaded some images, through the web-interface
- Created a basic campaign
- ran a windows-installed player
- Converted to "Pro"
- Logged into the windows client
- Removed the image from the campaign
- deleted the uploaded images
- uploaded a new image
- got resource id error
95
New features and suggestions / Re: Need higher resolution for videowall
« Last post by admin on February 14, 2019, 03:29:08 AM »
if the intent is to have 3 screens with all different content as most menus do, you can also arrange your screen so that you have 2 at the top and 1 at the bottom all in1920x1080 resolution in screen type and in windows settings - they can then be arranged physically in any manner you want.

if however your intent is to use the screens as one continuous division for videos for example, then you do indeed need them arranged horizontally which will at times go beyond 4096x4096 resolution which we currently cannot accommodate.

we do have plans to extend the limit to 8k but the devs are focused on addressing other issues in our existing core features thus we would like to ask for your patience.  we will have more info on this in the coming months.

best regards

-ADMIN
96
New features and suggestions / Video Wall Max Resolution
« Last post by superrepairtechokc on February 13, 2019, 12:18:56 AM »
Has anyone been successful setting up a video wall for a menu board 3 Screens at 1920x1080 a piece for a total of 5760x1080?

it seems to max out at 4632 and some change. I need the full 5760.
Modify message
97
New features and suggestions / Video Wall Max Resolution
« Last post by superrepairtechokc on February 13, 2019, 12:18:03 AM »
Has anyone been successful setting up a video wall for a menu board 3 Screens at 1920x1080 a piece for a total of 5760x1080?

it seems to max out at 4632 and some change. I need the full 5760.
98
New features and suggestions / Re: Need higher resolution for videowall
« Last post by superrepairtechokc on February 13, 2019, 12:14:01 AM »
we will release 8K support by end of summer.

You said 8K would be supported by the end of summer? What's the new timeline? I'm needing a 5780x1080 Video Wall.
99
Report bugs and errors / Re: Uploading files empty - Resource id = -1 size = 0
« Last post by admin on February 12, 2019, 05:30:42 PM »
yes, this is the behavior for accounts with issues.  may you join us on chat so we can repair this for you

best regards

-ADMIN
100
Report bugs and errors / Re: Uploading files empty - Resource id = -1 size = 0
« Last post by CCL on February 12, 2019, 10:51:15 AM »
I did hit File -> save/upload
In the desktop client, the preview area also says "Resource can't be displayed until it is uploaded to the server."
If I close/logout of either, the resource is not there the next time.
I should also note that adding a "global resource" also gives the same 'resource id' of '-1'

It must be an account issue, as I get the same result in both the web and desktop client.
I don't have any active campaigns or resources, so you can blow away any bad data on the account.
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