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mediaPLAYERS, Hardware and accessories / Re: Black Bars appearing on video wall
« Last post by admin on July 09, 2020, 03:16:15 PM »
if i understand you correctly, you are launching VLC, media player classic and image viewer from the player?

normally, black bars appear if the aspect ratio differs from actual screen. for 1920x1080, the aspect ratio is 16:9. if the video or image for instance has an aspect ratio of 4:3 then black bars will indeed appear. if you are using externals apps vlc, media player and image viewer, you would need to set turn of "respect aspect ratio" on these apps. same property is also available on images and videos placed on the timeline

best regards

mediaPLAYERS, Hardware and accessories / Black Bars appearing on video wall
« Last post by zahi_k on July 07, 2020, 10:58:20 PM »
I am a newbie in DS and my company would like to re purpose some screens and media player bought for another project.
I have managed installation and looped the screens via DVI, while main input from media player is via HDMI.
Screens in use are Samsung UM55H-E and the Media Player is Samsung sbb-d32ax2 "Windows XP".
while i set the resolution on each screen to 1920*1080 and once i connected the media player, the whole 4 screen now a full resolution of 1920x1080 so the video wall looks stretched.
when i uploaded my images/video to the media player and run it using "media player, VLC, media player classic, image viewer"  the video,images looks squeezed horizontally but shows in full screen across all monitors, but with black bars on the left and right sides.

any idea or recommendation to solve this out?

unable to upload photos and videos to show example,

it would be best to join us on chat to identify the issue. it seems to be a firewall issue but then there are also instances that there are also instances of hardware incompatibilities with our player software. http://chat.digitalsignage.com

best regards

Hi Everyone,
Can someone help me? I got an Android TV Box with OS ver 7.1.2. I install signage player app 6.1.8. But any campaign not showing any images or video except the TXT. I tried the signage player app 5.0 and 6.3 as well. Can anyone help me with this matter?
SignageStudio / Re: Launching StudioPro
« Last post by admin on June 02, 2020, 05:29:54 PM »
because we would need to ask for your account's email to check, can you join us on chat instead http://chat.digitalsignage.com

best regards

SignageStudio / Launching StudioPro
« Last post by CINFOR on June 01, 2020, 10:03:51 PM »
Hello, first, congratulations for the excellent application, i´ve install the studiopro in my notebook (w10), i insert the email and password and the aplication dont open, stay in the same window, the only diference is that the language option disappear, in online mode the app open fine, someone else with the same problem?

SignageStudio / Re: Error with CMS installation on windows
« Last post by admin on May 20, 2020, 05:39:33 PM »
when you start npm install, you will encounter errors during compilation. check out the first error and determine if its something you need to additionally install or modify in the code.

the code was originally written for nodejs 4.15 so aome of the dependent modules may have already been discontinued or replaced.

best regards

SignageStudio / Re: Error with CMS installation on windows
« Last post by UhriG on May 20, 2020, 03:31:56 PM »
Yes studio-lite
I've reinstalled everything from scratch, you can see my nodejs, angular cli and typescript versions here:

https://i. imgur. com/ut3iRHa.png

But the problem remains  :(
SignageStudio / Re: Error with CMS installation on windows
« Last post by admin on May 20, 2020, 02:25:20 AM »
is this StudioLite?

please check the versions of:
-angular cli

best regards

SignageStudio / Error with CMS installation on windows
« Last post by UhriG on May 19, 2020, 01:48:09 PM »
Hi I'm having trouble following the steps from github.

here is the log file

https:// pastebin. com/aRcMpbqX


https:// imgur. com /a/KxXzAk4

Remove blank spaces, can't insert external links.
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