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MediaSignage support forum



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21
General discussion on the mediaCLOUD / I desire to obtain advertising
« Last post by LaverneMefly on February 07, 2019, 02:22:40 PM »
Your forum seemed to me very taking and promising.
I be to accept ads in favour of a month. Where should I write to clothe a quote?
22
Report bugs and errors / Uploading files empty - Resource id = -1 size = 0
« Last post by CCL on February 07, 2019, 12:33:11 PM »
When I upload a resource, through either the web or desktop client; the resource tab shows the newly uploaded image as having:
- a 'height', 'width' and 'total size' of '0'
- a 'resource id' of '-1'.

23
Report bugs and errors / Stock ticker from Global Scene Import is missing
« Last post by bilwil on February 04, 2019, 03:07:47 PM »
We are new to DigitalSignage software and after watching the tutorial on how to add a stock ticker I can not find the pre-built scene that was mentioned.  I asked online chat and he told me that it does not "seem" to be available now.  Is there a workaround to this aside from having to figure out how to build it from scratch?  The tutorial did not cover how to build from scratch.  It just said you can build from scratch but better to import the pre-built scene.  Feeling a bit lost here   :-[

Thanks!

Bill
24
mediaPLAYERS, Hardware and accessories / What can we use for media players? MINIX??
« Last post by bilwil on February 04, 2019, 10:17:44 AM »
We are looking at the Media Players available through Digital Signage and there is a huge price jump from the Android based machines to the Windows based machines.  What is the difference?  We have a lobby welcome sign with an embedded Google sheet that updates with our clients names, a stock ticker, and a video that plays on the display.  Will the basic Android unit work at $165, or do we need to spend $600 - $700 on the Windows based units.  Minix offers several variations on Windows based computers for around $200, would these be a viable option?  We have to set up a lot of screens in branches around the country so saving several hundred per screen would be nice . ..  but not at the expense of reliable operation.  Just looking for some feedback on what we honestly need to make this work.

Thanks!

Bill
25
General discussion on the mediaCLOUD / I need to buy advertising
« Last post by LaverneMefly on February 01, 2019, 01:58:46 PM »
Your forum seemed to me exact attractive and promising.
I be to steal ads in favour of a month. Where should I get off to clothe a quote?
26
SignagePlayer / Re: XML Player Not refreshing with recent data
« Last post by admin on February 01, 2019, 07:05:02 AM »
to give you a better idea what is happening and when it gets "stuck", please see the following simulation: https://www.screencast.com/t/mTN9Smo5R - note that if the issue can be replicated, it means its actually happening on all players.

please get in touch with RON through chat  as he may discuss this in more detail.

- ADMIN
27
SignagePlayer / Re: XML Player Not refreshing with recent data
« Last post by Foodsignageadmin on January 31, 2019, 01:25:54 PM »
I don't think you guys even understand the issue. We run the exact same setup on over 20 locations without this issue. They use the same web server, with the same exact setup. Something is weird with just this one site, and i don't understand why only 1 site would be doing this. This doesn't seem like an issue that needs to go to development when your support team can't even tell me what the issue actually is. Can you please reword your recommended workaround as it's not very good english and i'm not sure what you mean. Our XML players have always pointed to an XML scene in which calls available XML data from our webserver. If the XML data isn't present the data hasn't shown in the past, for some reason it is now and only for 1 location. The fact that it's holding onto old xml data from the night before tells me something is stuck, this happens every night to random players and is resolved by clearing the cache. Is there any scripted function to clear the cache that we can write?
28
New features and suggestions / Re: AD NET Playlists
« Last post by admin on January 31, 2019, 09:01:47 AM »
since we do not see your image, can you clarify what you have on your channel.  for example, what is your timeline duration, on the channel with adnet, what is your adnet component's duration, and what other items do you have on said channel.

there is a way indeed to have adnet play an ad item only once every rotation however we also need to know what comprises one rotation.

best regards

-ADMIN
29
New features and suggestions / AD NET Playlists
« Last post by dougt on January 31, 2019, 06:25:18 AM »
Hi there... I have been using other digital signage software for a while now and slowly converting over the Media Signage... Although I think this is a powerful system what I cannot believe is that there is no easy way to play items in a playlist. Take a look at the image attached for a visual of what I am talking about.

Let's say company A is an advertiser and has 12 different ads they want to play in a rotation.... There should be some sort of playlist that can be added to the timeline and state how many ads they want played... For instance based on the attached you would select "1" to be able to play one ad in that playlist and then the next time around it would play a different ad and so on... You should also be able to shuffle them in a random order.

This seems like such a basic thing for something that the hardware is already there but yet I cannot figure something out. I have used "Packages" but it still does not solve my problem for the advertiser that has multiple ads that do not play all at once... My clients pay for each ad creation giving them the opportunity to promote different things. I just cannot believe that something like this is not here.

Or let's say you have 100 different fun facts.... You only want one of them to play in each rotation of the timeline.... Everyone has this feature and have tried numerous times through chat to express this or come up with a solution.

I am an enterprise use and ANY help to accomplish this would be greatly appreciated

Doug

how do you add an image here?
30
SignagePlayer / Re: XML Player Not refreshing with recent data
« Last post by admin on January 30, 2019, 07:07:11 PM »
the tech support whom you have worked with was able to replicate the issue and had already reported this to our dev team.  unfortunately, we cannot give you an estimate on how soon this can be fixed as the devs are also working on other fixes that would be part of the next release.  we would therefore recommend that for the meantime to consider the workarounds recommended i.e. having a the same number of XML entried with the description field containing blank and the image field point to a transparent image by default which seems to be easier to do programatically. this would be better than having the player cleared of its cache via studio's Clear Caching function as this would require manual intervention.

best regards

-ADMIN
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