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MediaSignage support forum



Recent Posts

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21
Hello,
Any update or work around on this issue yet?
22
Report bugs and errors / Daylight Saving Time bug
« Last post by MBABSupport on April 01, 2019, 01:23:48 AM »
During daylight saving change (DST) an error occurs.

Since we have camera shots at interval for most screens we can guess how the bug is working:

If a DST-change is happening during a timeline/scheduling, the next timeline/loop will not work. (black screen)
For example:
If the customer is running 1h timelines. The problem will occur around 4-5 o'clock and screen will be black 1h, until next loop begins.
If customer is running a 24h loop. The problem occurs some time during the day after DST. And the screen will be black 24h (during the monday).

I believe the bug should be easily fixed

23
General discussion on the mediaCLOUD / Re: Help me. Thanks for approved my account
« Last post by admin on March 28, 2019, 08:07:13 PM »
if you are referring to campaign themes, currently you cannot change/customize them.

-ADMIN
24
SignageStudio / Re: Can't Get the HTML5 widget to show my scheduling page
« Last post by admin on March 28, 2019, 08:05:42 PM »
html component is a simple web page renderer - it can handle simple javascript and css.  the page seems to be built with Kendo-UI library thus it is too complex for the html component.

may we ask if you are using windows or an android device?

best regards

-ADMIN
25
General discussion on the mediaCLOUD / i need to help
« Last post by orilofeskix on March 28, 2019, 04:16:35 PM »
i am orilofeskix
and need to help. What can i change theme?
26
Report bugs and errors / Re: Player Duration Spinner Inconsistently Functions
« Last post by admin on March 28, 2019, 10:53:47 AM »
thank you for pointing this out.  we have reported this issue to our devs and will find a fix for this

best regards

-ADMIN
27
New features and suggestions / Re: Add Column in Resources to List by Date Added
« Last post by admin on March 28, 2019, 08:31:43 AM »
we have forwarded this as a future feature request to our dev.  note that we cannot promise though that this feature will be added

best regards

-ADMIN
28
wordpress is indeed known for mangling codes. was trying to access the url http://reikibydiana.com/test-banner/ - is this is word press site or does it point to a simple html page?  (we can't seem to access the server - the domain reikibydiana.com seems registed but does not resolve to an IP thus we can only assume this is your local webserver)

also, the value -1 in your first post found in the function adNetStart, you have the correct id code on your actual page?

for privacy reason, you may join us on chat http://chat.digitalsignage.com so you can give us the actual url for us to check

best regards

- ADMIN
29
mediaPLAYERS, Hardware and accessories / Re: minix x7 videos flv h264
« Last post by admin on March 28, 2019, 08:01:23 AM »
I have recorded several five FLV files. I want to combine them to make one WMV file. I know how to convert the FLV to WMV and then record. How do I make the five into one file.

we do not support WMV but there are lots of free tools that allows you to merge videos into one.  one we can recommend that works with our platform is Freemake Video Converter: http://www.freemake.com/downloads/

best regards

-ADMIN
30
General discussion on the mediaCLOUD / Re: Help me. Thanks for approved my account
« Last post by admin on March 28, 2019, 07:59:10 AM »
for a faster response, please join us on chat: http://chat.digitalsignage.com

best regards

-ADMIN
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