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MediaSignage support forum



Recent Posts

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21
SignagePlayer / Re: blink of black screen at end of sequence
« Last post by admin on September 28, 2019, 06:36:53 AM »
there is indeed a momentary black at the end of the timeline is a normal occurrence. on android devices, it becomes more pronounced if the image is high resolution which may take longer to load (even if its already cached) thus seems longer. assuming you have just one timeline, as a workaround, you can extend the duration so that the occurrence becomes less - for example, setting the duration to 60min means the occurrence of black is once every 60mins.  the maximum duration is 24hrs.

if you channel has more than 1 item and you wish to repeat playing them, enable the channel's property Repeat to Fit - this tells the player to repeat the content to fill the duration of the timeline.

best regards

-ADMIN
22
SignagePlayer / blink of black screen at end of sequence
« Last post by dougish on September 28, 2019, 12:20:38 AM »
Hi I am new to this system and am using an android player.   
I have a simple 1 minute sequence in my timeline that is just meant to keep repeating.   The only thing is when it goes back to the top of the sequence i get a 1-2 second black screen. 
Does anyone know why this is?  And also what I can do to stop it from doing this?
Thank You
23
SignageStudio / Re: Google Calendar - Limiting Display by Time/Date.
« Last post by admin on September 26, 2019, 10:40:34 AM »
the Filter group is for all JSON based component but it is not used in Google Calendar

Filter is used in conjunction with JSON Player specifically

best regards

-ADMIN
24
SignageStudio / Re: Google Calendar - Limiting Display by Time/Date.
« Last post by Science Central on September 26, 2019, 08:48:02 AM »
I see that when I add the Component for Google Calendar to the Timeline, it has a "Filters" section with three columns (Event, Condition, Field).  When I click the plus symbol, it adds "==" to the Condition column.

How does this filter work?  Is there any documentation?  Is this what you mean when you say "it can only do filtering in 'days'"?
25
Report bugs and errors / Re: Signageplayer.exe - Application Error
« Last post by admin on September 18, 2019, 02:35:26 PM »
it looks like a virtual memory issue.  can you check your virtual memory setting?

best regards

-ADMIN
26
Report bugs and errors / Signageplayer.exe - Application Error
« Last post by justadsguy on September 18, 2019, 08:29:37 AM »
Recent installs have the same windows error

The instruction at 0x0000000068CDE655 referenced memory at 0x0000000000. The memory could not be read

Click OK to terminate program


When the OK is clicked, the program runs without an issue
The program is running in the background.

In one scenario, it logged out of the user for windows.

Anyone else?

27
Enterprise edition, branding and reselling / Re: Locking features from users
« Last post by admin on September 17, 2019, 06:11:16 AM »
Hi,

question - how to update many users at once.
Example - update Public Network Category for all users with particular Entity Number.
Is this even possible?

regards
Jed

can you clarify what you mean by "update users at once" ? are you referring to privileges?

best regards

-ADMIN
28
Enterprise edition, branding and reselling / Locking features from users
« Last post by GreggCek on September 17, 2019, 04:23:30 AM »
Hi,

question - how to update many users at once.
Example - update Public Network Category for all users with particular Entity Number.
Is this even possible?

regards
Jed
29
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by admin on September 15, 2019, 01:29:11 AM »
as mentioned, no official date has been announced yet though we are anticipating its release early 4th quarter of 2019

all android device only supports Player Option for Power Savings features - unlike PC's, it does not have a setting similar to BIOS's Wake Up On RTC Alarm or Wake Up on LAN

best regards

-ADMIN
30
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by idriss Bengeloune on September 13, 2019, 07:37:10 PM »
Hello,

could you please let us know wenn the new android version will be released or wenn the new android device will be introduced, just to have an idea.
Currently with the power saving settings, we can only stop the player but not shut down the station.

Best regards
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