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MediaSignage support forum



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21
SignageStudio / Re: Can't Get the HTML5 widget to show my scheduling page
« Last post by admin on November 17, 2020, 04:34:19 PM »
firefox is an external app thus its running on a separate window separate from the player window therefore cannot be locked. the url does not work with html component?

-ADMIN
22
SignageStudio / Re: Can't Get the HTML5 widget to show my scheduling page
« Last post by admin@hd-signage.com on November 17, 2020, 01:30:51 PM »
I am using Firefox thru the external app component inside a scene. At runtime (Signageplayer), Firefox is executed as a standalone window on top of the Signage presentation, but not fixed within the defined screen division. I can freely move the Firefox windows around the screen independent from the Signage presentation. I need it being fixed inside the Signage presentation. How can I solve this?   
23
Open source Digital Signage / FasterQ : send email/sms notifications
« Last post by khouloud on November 09, 2020, 11:33:35 AM »

 Q1) FasterQ has the option to send a notification when a certain number of people are ahead of you and the number of people is adjustable per queue
in the BackOffice but unfortunately this option is not functional for the moment , Why?
Q2) FasterQ has the option to send a  notification saying you are next in the queue but this option is not functional , why?
24
SignagePlayer / Re: FRUSTRATED!!!! How do you download/add SignagePlayer!?!?!?
« Last post by admin on October 07, 2020, 01:00:48 PM »
there are two softwares needed: Signage Studio and Signage Player

Signage Studio is where you are going to create and update your presentation. when you save, its uploaded to our server while Signage Player is the software that is to be installed on your device (if you got the device from us, its already preloaded).

if the intent is to create and upload the presentation, what you need is the Signage Studio software.  the website redirects you to a certain "download" page only if you are trying to log into Studio with a Pro account from the browser - if you are trying to use this, you will need to enable Flash on your browser.

currently, web version of studio does not save properly, so it would be best to download desktop software instead.
if you are using Windows, download and install Studio from : http://galaxy.signage.me/Code/install/exe/CloudSignageStudioSetup.exe
if you are using Mac, download and install Studio from: https://www.digitalsignage.com/downloads/StudioProMacSigned.pkg

best regards

-ADMIN
25
SignageStudio / Re: RSS News
« Last post by JKL1 on October 03, 2020, 04:09:42 PM »
Ok, thank you!  :)
26
SignagePlayer / FRUSTRATED!!!! How do you download/add SignagePlayer!?!?!?
« Last post by djbabe on October 03, 2020, 03:18:22 AM »
I bought this device almost a month ago and I've used the chat several times - they keep telling me to add SignagePlayer so that I can add my video to a station to run on my TV... But the website keeps telling me to download SignagePlayer but keeps sending me to the same page to start from the beginning... I know I can't be that slow!!!!

Any advice?!?!
27
SignageStudio / Re: RSS News
« Last post by admin on October 02, 2020, 12:48:46 PM »
it would be best to join us on chat so as to troubleshoot the issue. http://chat.digitalsignage.com

best regards

-ADMIN
28
SignageStudio / Re: RSS News
« Last post by JKL1 on October 02, 2020, 08:31:58 AM »
I'm using version 6.4.10 on a Windows device.
29
SignageStudio / Re: RSS News
« Last post by admin on October 02, 2020, 01:25:59 AM »
what is the version of the player software you are using? if this for windows or android device?

best regards

-ADMIN
30
SignageStudio / RSS News
« Last post by JKL1 on October 01, 2020, 05:56:57 PM »
The RSS News component does not work (the embedded part).
I can add it into a timeline, modify it and preview it, but when I update the Signage Player the embedded RSS News component will not appear.
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