September 22, 2018, 07:48:28 PM
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MediaSignage support forum



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11
SignagePlayer / Re: Contract to maintain signage network
« Last post by topangan on September 17, 2018, 10:41:48 AM »
Hello Filla,
Just sent you an email to see if we can meet your needs.
thanks,
greg
12
SignagePlayer / Re: Contract to maintain signage network
« Last post by admin on September 17, 2018, 10:26:58 AM »
If no one steps to the plate please speak to Lawrence at live chat and we will see if we can arrange a monthly charge for you so we can maintain these accounts for you.

regards.
13
SignagePlayer / Contract to maintain signage network
« Last post by Filla on September 17, 2018, 09:43:10 AM »
I have around 200 active accounts running on this platform.

Most of my clients email or call in changes to price boards or content changes.  Takes maybe 10-15 hours monthly.

I have two other companies that are taking all of my time.  I'm looking for someone that that knows the software and can make the changes customers request that come in to our general Menu@   email address.

Have experience and interested.  Email me at tom  @ launchmarketing   .net




14
SignageStudio / Re: Current temperature isn't correct
« Last post by admin on August 30, 2018, 03:58:49 PM »
The different color (themes) for weather connects to different caching servers, that is why they are not exactly the same, the weather data is updated every 4 hours. So depending on when your data was cached, it might be off by a few degrees from time to time.

The reasoning behind having different servers is due to the large volume of data requests. If we were to use a single server it will quickly be bogged down to a crawl till it crashes due to the number of requests our weather data servers are handling.  Imagine having more than 60 thousand request every few secs.  So different servers for different themes was the solution. Thats why you get different data from time to time between the 2 servers.
15
SignageStudio / Re: Current temperature isn't correct
« Last post by Science Central on August 30, 2018, 08:09:32 AM »
Admin - Any update on this post?
16
SignagePlayer / Re: Signage Player Excessive Reboots
« Last post by admin on August 20, 2018, 03:55:54 PM »
no known issues reported.
please visit live chat so they can help troubleshoot.
17
SignageStudio / Re: Trouble Installing Signage Studio On a Mac
« Last post by admin on August 20, 2018, 03:55:21 PM »
yes we are aware of this, it is due to an expired license which will be renewed this week.
for now, change the date of your PC 2 months back and install the .air.
this will be fixed in the following few days.

regards
18
SignageStudio / Trouble Installing Signage Studio On a Mac
« Last post by adamjewhitney on August 17, 2018, 09:30:50 PM »
Hi,
I run Mac OSX High Sierra.  When I went to install Signage Studio it had me install Adobe Air.  Which I did.  Then when I went to install the file for Signage Studio it begins the installation but stops and says there is an error.

The application could not be installed because the installer file is damaged.

I'm not sure what I might be doing wrong.  I've tried uninstalling and reinstalling Air and redownloading the files.  Nothing seems to work.
Thanks in advance for any help.
19
SignagePlayer / Signage Player Excessive Reboots
« Last post by IPNDDS on August 16, 2018, 11:47:38 AM »
Hi,

I'm beginning to have customers contact me about their signage player rebooting excessively.  I've even noticed it happening on my test stations.  All of my hardware is Windows 10 and all are using Signage Player 6.1.15.

Thanks
20
General discussion on the mediaCLOUD / Re: Post URL
« Last post by admin on August 13, 2018, 04:48:23 AM »
work around would be run a ext app command loading a batch file with the curl command on a different channel that is synced with the video you want to play back.
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