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MediaSignage support forum

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mediaPLAYERS, Hardware and accessories / Re: multiple display rollout
« Last post by Matt_DS on November 19, 2019, 07:24:44 AM »
Yes we always use powered HDMI splitters... don't even bother with passive splitters.
However, at times the clients will turn off the monitor/s and that's where we had issues because windows rearranges the contents on the screens that are live and then things would get rocky from then on until someone would reboot the computer.
Look up "monitor detect killer" we make sure to include these adapters with computers that use more than one display.
We have no issues now.

Good luck.
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by idriss Bengeloune on November 10, 2019, 03:45:11 PM »
where can we download the signage player release 6.3 for android?
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by idriss Bengeloune on November 10, 2019, 03:41:37 PM »
Thank you,
videos are now showned in snapshots for android version 8.1 and 9.0 if Texture Video is enabled on the video properties.

Kind regards
SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by admin on November 10, 2019, 02:01:00 PM »
please take note of the following:
- snapshot on android devices does not show videos for android versions 4.4.2 onwards since the texture context had changed over android version. on version 6, videos will show in snapshot if Texture Video is enabled on the videos' properties. note however that not all android device supports this property since not all manufacturers adhere to openGL standards.  to put it simply, if Texture Video does not work, your device is not compatible with our platform.
- android uses linux kernel and the newer devices do not use build.prop where android player software used to pick up the android version from.  this is in no way critical to the operation of the device or software so may not be address.
- power saving options using Station setting is specifically for windows only - android devices can only use Monitor option

as far as officially releasing version 6.3 goes, we have been distributing this version and it has been deemed stable thus far so it is safe to say that 6.3 is currently our official release.

best regards

SignagePlayer / Re: "NO Device" popup on androidplayer
« Last post by idriss Bengeloune on November 09, 2019, 02:12:19 PM »

we are still waiting for the new signage player version (android) to be released.
Your new android device is already introduced.
It is still not possible to get snapshots from the station screens (for several videos).
It works for images but not for videos. It is possible to get them for android versions lower than 8.1
but not above. Wrong OS versions are displayed in the signage studio (linux 4.4.159) instead
of android 8.1 or 9.0.
Is there a chance to have these problems fixed in the next future.

note the following installation instructions:


StudioLite can be downloaded directly from GitHub With git you will be able to easily update to the latest version of StudioLite as well as take advantage Angular CLI which is included in the bundle

currently the application should run under:

    typescript 2.4
    node 6.x

to install and host:

npm install -g npm (this will ensure npm 5.4.2 >)

Code: [Select]
git clone
cd studio-lite
npm install -g @angular/cli@latest
npm install
open browser to: http://localhost:4208/

also note that the dependencies and their version are listed in the dependencies section of package.json. i would suggest that you consult your developer who has nodejs/angular framework development experience

best regards

Dear Admin,

I am using the above code.

Thank you very much for your support.

With warm regards,
Venkat C
which source code are you working on? are you working on studio dashboard, studio lite or msgetstarted?

best regards

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