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1
New features and suggestions / Re: Resource In Use
« Last post by admin on January 14, 2020, 08:13:56 PM »
we have forwarded this to our development group for evaluation. we cannot however promise though that this will be implemented as the devs would need to see its impact to the overall system, economic feasibility and of its usability.

best regards

-ADMIN
2
New features and suggestions / Re: User based permissions
« Last post by admin on January 14, 2020, 08:01:33 PM »
may we ask how many users do you intend to have in one business group? do you plan to mix clients in one business group?

best regards

-ADMIN
3
SignageStudio / Re: MRSS not work
« Last post by admin on January 14, 2020, 07:57:52 PM »
from the samples, the few that are still working is CNN Student and TED Talks.  as for you own custom url, may we have the URL so we can check

best regards

-ADMIN
4
New features and suggestions / User based permissions
« Last post by MU Digital Signage on January 14, 2020, 05:16:10 PM »
I find the access key based permissions to be limiting - not enough of them for granular permissions.  It would be nice if permissions was based on the user directly so a user can be given access to a campaign or other area versus a user being given an access key and then having to go through and apply that key to what you want them to have access to.  With the current structure you can only have 8 access keys.  We have a scenario where I need more than that to prevent crossover on the management of their businesses screens.
5
New features and suggestions / Resource In Use
« Last post by MU Digital Signage on January 14, 2020, 04:46:02 PM »
It would be nice to have an option, or perhaps an additional tab, to show where a resource is used at.  We use resources across multiple campaigns and playlists and it would be nice to have a list of where a resource is used so if we retire that resource we can make sure it is removed from it's used areas before deleting it.  The way it is now I have deleted items and it ends up either being a black or the resource before it runs twice as long.  Or maybe a warning when you delete that it is still in use... here - and here - and here.  Thanks!
6
SignageStudio / MRSS not work
« Last post by bruno2galdino on January 14, 2020, 03:31:31 PM »
Hi every one! I set screen to mrss, but it always displays black screen, both system default and custom
7
SignagePlayer / Re: Screens randomly go black - 6.1.8/10
« Last post by admin on January 13, 2020, 04:03:46 PM »
please join us on chat so we can ask for your account info to troubleshoot the issue.

best regards

-ADMIN
8
SignagePlayer / Screens randomly go black - 6.1.8/10
« Last post by tech@forestgrovecc on January 13, 2020, 03:33:50 PM »
Hi there, I'm running 4 screens with my SignagePlayers, and both my players running 6.1.8/10 randomly go black. All my screens are running the same timeline, but only the newer players go dark during the presentation.
9
SignageStudio / Re: reboot condition keeps re-enabling
« Last post by admin on January 10, 2020, 11:45:58 PM »
are you using web studio or the desktop studio?

can you please join us on chat so we can troubleshoot the issue?  we do not wish to ask for your account info here.

best regards

-ADMIN
10
SignageStudio / reboot condition keeps re-enabling
« Last post by mike.verzella on January 10, 2020, 03:17:59 PM »
We have been having an issue with one of our displays rebooting every day at midnight. We log in to SignageStudio, disable the reboot condition on that station, save, sync, save and sync a few more times, stop/start and update the station with changes, log out, log in, verify that the preference not to reboot has taken hold.

The next day, the station reboots. We log in to SS and see the reboot condition has been re-enabled on its own.

These machines were recently updated to Windows 10 and we have solved for other issues; but this remains. I'm curious to know what would be causing this setting to evade us.

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