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Messages - teethstraight

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121
Report bugs and errors / Bug with Weather Scene Days
« on: January 23, 2012, 08:21:21 AM »
Almost every Monday morning, when I review our system network, several of our screens using the weather component display 'today' as Saturday instead of Monday. This obviously then affects the subsequent days (reading in relation to 'today'/Saturday). Some Mondays, certain screens are fine and are displaying as they should, and then other times they are not. The problem is irregular week to week, from player to player. However, once the problem is corrected, the day displays correctly for the whole week, until Sunday/Monday.

In order to correct the screen, I remotely update the player. This usually fixes the problem, but some days (like today) it takes several updates over several hours before it corrects. All players are usually corrected around noon (EST).

What makes this even more confusing is when I preview the scene within SignageStudio in the campaign tab or in an external browser, it displays correctly. In addition, I have some players running on the Galaxy server and others on the Mercury server. The problem occurs randomly across all players on both servers.

Is anyone experiencing this problem?

Admin, any information would be greatly appreciated. I spoke to someone on Live Chat a few weeks ago about this. They suggested re-caching the player. This fixed the problem on some, but not on others. As the problem is still an ongoing occurrence, re-caching every Monday morning is not a suitable solution as the content we are playing is in excess of 10GB.

Thanks. ???     

122
SignagePlayer / Re: No live weather data
« on: September 20, 2011, 02:07:54 PM »
I have also been having this problem occurring on several different players all running on different internet connections in different locations (OS: windows XPe and 7).

I don't think it is firewall related because the weather will show for up to 6 hours and then suddenly stop, then sometimes randomly come back after anything from 20 minutes to 2 hours.

I have tried rebooting players and clearing cache, but it makes no difference. The weather comes back when it decides it wants to. The problem must be on wherever the info is coming from.

 ???


123
Report bugs and errors / Custom URL RSS not appearing where it should be
« on: September 02, 2011, 03:26:37 PM »
I've created a scene using a Custom URL RSS feed, scrolling horizontally. On my player display, the RSS text does not appear where it is in the scene in Signage Studio. I switched the RSS layout to dynamic and this improved it slightly. However, I still have to guess place it in Studio a couple of times before it appears correctly on the player.

Is this a bug? I read one other post on the forums of someone who had a similar problem. There was no detailed response/solution to the problem.

Any information would be welcome.

Thanks

124
mediaPLAYERS, Hardware and accessories / Aver Capture Card and HDCP
« on: May 12, 2011, 09:28:13 AM »
So I've recently  become acquainted with the ugly reality of HDCP. The MediaBox I bought with the Aver Media tuner card won't allow me to play a signal via HDMI from my DVD players or media center. The media center I have only outputs to HDMI, so I can't even try Component.

When I try run a DVD player via Component, I get some blurry interference lines at the top of my image. I've tried several different cables, and it does the same thing every time, so it's not that. And it does it even when Signage Player is not running it as an external app. So I can only think that it might be the dongle cable or the card itself. Or maybe it's just an Aver issue?

Has anyone had any similar experiences with this issue?

To the guys at MediaSignage, if it is the card or dongle, do I have some kind of warranty? And how do I prove it if there is a problem?

Ultimately, I'd like to just bypass the whole HDCP problem and run via HDMI. Are there any cards capable of achieving this that someone knows of? Also, is VLC or any other program capable of running via the Aver media card?

Much thanks,

Rich

125
mediaPLAYERS, Hardware and accessories / Motion Sensor
« on: May 05, 2011, 12:00:46 PM »
Is there any way to implement a motion sensor?

I want a player to run non-interactive content, but when a person stands in front of the display, it detects them and then shows different/interactive content.

I guess it would effectively have to tell the player that when person stands in front of sensor (signal changes from 0 to 1) to switch timeline or screen. In theory it sounds simple enough to me.

Is such a thing already possible with this software, or is it at least on the road map for future releases?

Thanks

126
I'm not sure whether this post belongs under hardware or here, because both topics come into question.

I was originally running an Acer Revo3700 (1.8Ghz Intel Atom, 2 GB RAM, Windows 7 Home) as a player. Playback was rather slow and delayed. I thought this was an internet connection issue at first, but once I tried the same content layout on a MediaBox100, I realized it wasn't. The playback was both smooth and without delay, even running on a wireless connection.

So now I'm wondering how much of that comes down to the operating system vs. the hardware? The MediaBox has only slightly more processing power than the Revo; the Revo has more RAM, and I'm assuming the GPUs are on par with each other (they both support Flash 10 acceleration, correct me if I'm wrong).

Windows XPe is so lightweight compared to Windows 7. Secondly, I'm kinda familiar with the idea that XPe is programmed for the hardware it's running on, and the software it's running. Does that also make a drastic difference?

I've considered building my own players but have had concerns with the operating system. Windows XP cannot be bought OEM anymore, and Windows XPe would require too much cost and effort to program for a system with hardware that could change with every build. I need players that can allow live TV, so that cancels out Ubuntu. Which leaves Windows 7. 

What is the primary solution for better performance? Hardware or OS? Do I spend on hardware performance to cope with Windows 7? Or is the MediaBox simply the best solution for those of us that cannot program XPe?

127
mediaPLAYERS, Hardware and accessories / MediaBox RAM Upgrade
« on: April 26, 2011, 12:33:04 PM »
Does anybody know of any issues with running two DIMMs as opposed to one within the MediaBox? I read on another post that one DIMM was recommended. Is this a heat issue, a power supply issue, or a dual-channel driver issue within XPe?

I know that XPe cannot support more than 3GB regardless, but I'd still like to know if I chose to run x2 1GB.

Thanks

128
SignagePlayer / Knowing the Difference
« on: April 26, 2011, 12:21:42 PM »
I'm not sure whether this post belongs under hardware or here, because both topics come into question.

I was originally running an Acer Revo3700 (1.8Ghz Intel Atom, 2 GB RAM, Windows 7 Home) as a player. Playback was rather slow and delayed. I thought this was an internet connection issue at first, but once I tried the same content layout on a MediaBox100, I realized it wasn't. The playback was both smooth and without delay, even running on a wireless connection.

So now I'm wondering how much of that comes down to the operating system vs. the hardware? The MediaBox has only slightly more processing power than the Revo; the Revo has more RAM, and I'm assuming the GPUs are on par with each other (they both support Flash 10 acceleration, correct me if I'm wrong).

Windows XPe is so lightweight compared to Windows 7. Secondly, I'm kinda familiar with the idea that XPe is programmed for the hardware it's running on, and the software it's running. Does that also make a drastic difference?

I've considered building my own players but have had concerns with the operating system. Windows XP cannot be bought OEM anymore, and Windows XPe would require too much cost and effort to program for a system with hardware that could change with every build. I need players that can allow live TV, so that cancels out Ubuntu. Which leaves Windows 7. 

What is the primary solution for better performance? Hardware or OS? Do I spend on hardware performance to cope with Windows 7? Or is the MediaBox simply the best solution for those of us that cannot program XPe?

 

129
SignageStudio / Re: Flypaper SWFs
« on: April 11, 2011, 08:52:54 AM »
Is anyone out there using Flypaper with Signage Studio? Flypaper now have their engineers looking at the problem, suspecting that Signage Studio is not compatible with Flash 10 or Action Script 3.0. That seems ridiculous to me. If someone is managing to use Flypaper created SWFs within Signage Studio and Player, please let me know whether there is something specific that needs to be done.

I'm new to this community and thought Flypaper to be a convenient and powerful tool. If anyone knows of other software that can easily develop flash content without the complexity of Adobe Flash, please let me know. I've heard of Adobe Captivate, but from what I've read it seems too simple and doesn't offer interactivity.

Thanks in advance.

130
SignageStudio / Flypaper SWFs
« on: April 05, 2011, 01:40:56 PM »
I'm trying to use a SWF created in Flypaper as a resource. However, the file won't play. I just get a white screen, or sometimes the background image of the SWF, but no other content. I have marked the resource as 'trusted', which caused the whole Media Signage software to go crazy (flash, hang, crash). Very weird. Please assist.

Much thanks

Rich

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