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Messages - admin

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31
Report bugs and errors / Re: Picture and video quality issues
« on: February 06, 2020, 05:35:41 AM »
please join us on chat as we would need to ask for your account information to check on your presentation. also you must indicate what player device  you are using (whether its an android or windows player and if you are using our player device or not).

join us at http://chat.digitalsignage.com

best regards

-ADMIN

32
Enterprise edition, branding and reselling / Re: HTML snippet error
« on: February 05, 2020, 04:59:28 PM »
if the code you are referring to is the code found in Branding menu, said page require Flash in order to work.  note that Flash is disabled by all browsers as it is nearing its End of Life.

the developers are working on a new version that will no longer use Flash and may be released at the middle of this year.  it will be built upon the foundation made available in https://github.com/born2net/msgetstarted

best regards

-ADMIN

33
SignagePlayer / Re: Which web browser and what settings to use?
« on: February 05, 2020, 03:44:43 AM »
an alternative is to use Chrome instead of Firefox.  Chrome has command line switches that allows you to open the browser window in full screen or if you wish to cover a screen division. the latter however will still show borders and a title bar but no menus, toolbars nor toolbars.

the App Name would simply be: C:\Program Files\Google\Chrome\Application\chrome.exe
if you are using Windows x64, use: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

for full screen use the following format in the Command Line: --kiosk "http://www.digitalsignage.com"
for use with screen division use this format: --app="http://www.digitalsignage.com"

best regards

-ADMIN

34
General discussion on the mediaCLOUD / Re: the update station
« on: February 01, 2020, 01:02:09 AM »
may we ask what you plan to do with it?

best regards

-Admin

35
General discussion on the mediaSERVER / Re: Need a help
« on: January 30, 2020, 07:53:00 PM »
which branding solution are you using? is the the msgetstarted code or the code from enterprise studio's Branding menu?

best regards

-ADMIN

36
SignageStudio / Re: How to schedule to only one screen
« on: January 27, 2020, 01:50:24 PM »
this is on the assumption that you are using one campaign on all players

if what you require is turning the player on/off as a specific time of day on specific location, then what you can do is look into the Power Saving feature.
http://s3.signage.me/business1000/resources/PowerSavings.mp4

if what you require is to run specific timeline for a date and time in a location, then you will need to create copies of the campaign so you can assign and set the appropriate schedule.
http://s3.signage.me/business1000/resources/Scheduler.mp4

best regards

-ADMIN

37
SignageStudio / Re: Locking/Fixing elements into place.
« on: January 22, 2020, 08:45:49 AM »
you can join our chat from here: http://chat.digitalsignage.com

-ADMIN

38
SignageStudio / Re: Locking/Fixing elements into place.
« on: January 22, 2020, 03:09:54 AM »
except for elements meant for drag and drop, no other elements are allowed to be moved.  may we ask you to join us in chat so that you can show us the issue? we do not wish to ask for your login credentials here as this is a public forum

best regards

-ADMIN

39
our components for social media only pulls data that has been published. how they should have been reviewed and published are beyond the scope of our platform since this is not meant to be an admin panel for social media postings.

best regards

-ADMIN

40
New features and suggestions / Re: Resource In Use
« on: January 14, 2020, 08:13:56 PM »
we have forwarded this to our development group for evaluation. we cannot however promise though that this will be implemented as the devs would need to see its impact to the overall system, economic feasibility and of its usability.

best regards

-ADMIN

41
New features and suggestions / Re: User based permissions
« on: January 14, 2020, 08:01:33 PM »
may we ask how many users do you intend to have in one business group? do you plan to mix clients in one business group?

best regards

-ADMIN

42
SignageStudio / Re: MRSS not work
« on: January 14, 2020, 07:57:52 PM »
from the samples, the few that are still working is CNN Student and TED Talks.  as for you own custom url, may we have the URL so we can check

best regards

-ADMIN

43
SignagePlayer / Re: Screens randomly go black - 6.1.8/10
« on: January 13, 2020, 04:03:46 PM »
please join us on chat so we can ask for your account info to troubleshoot the issue.

best regards

-ADMIN

44
SignageStudio / Re: reboot condition keeps re-enabling
« on: January 10, 2020, 11:45:58 PM »
are you using web studio or the desktop studio?

can you please join us on chat so we can troubleshoot the issue?  we do not wish to ask for your account info here.

best regards

-ADMIN

45
SignageStudio / Re: Can't Get the HTML5 widget to show my scheduling page
« on: January 04, 2020, 12:09:13 AM »
I have an events page that also built with Kendo that I can't get to display properly and I'd like to know if you were ever able to make it work.

what component are you using?

best regards

-ADMIN

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