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Messages - admin

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1
SignageStudio / Re: Preview in Portrait Orientantion
« on: March 04, 2020, 02:23:24 AM »
since both preview and the player will adjust to the orientation of the screen, you would need to change the orientation.

for windows device, go to Display Settings then set the Orientation.  in Android devices, go to Settings | Display and look for Rotation - note that not all android devices has this feature.

best regards

-ADMIN

2
it depends on your content. you can use as little as 1mbps to update your content but note that this is ok so long as your content are just images. if its a large video, it might take hours before the download is completed and starts playing.

best regards

-ADMIN

3
SignageStudio / Re: Resources Not Loading "From local"
« on: March 03, 2020, 05:09:26 AM »
we have no other details on its look and feel. we may have more sometime mid year

best regards

-ADMIN

4
SignageStudio / Re: Google Drive Component Disapeared
« on: March 02, 2020, 10:27:55 PM »
we may be releasing a fix within the week. please stay tuned

best regards

-ADMIN

5
again, its actually more of a "hack" and its best left to more experienced developers who can write patch programs. if your develop cannot find the program binary after the program is installed, you may need to find someone else who can.

specific to the progam icon and program name, we never mentioned that those can be changed via white label.  these are binary files indeed and as such cannot be changed without the original source code - we do not release the source code for these.

best regards

-ADMIN

6
SignagePlayer / Re: watchdog not working
« on: February 29, 2020, 03:55:46 AM »
it should be listed as Signage Watchdog in your App list.  if it is not, you can reinstall the app with this installer package: http://galaxy.signage.me/Code/Install/apk/watchdogandroid.apk

best regards

-ADMIN

7
currently, the platform is being rebuilt to do away with Adobe Air/Flash. the new date picker may allow you to type the date instead.  we will see how it goes in the next few months

best regards

-ADMIN

8
New features and suggestions / Re: User based permissions
« on: February 28, 2020, 12:08:25 AM »
ok so long as the process works for you.

best regards

-ADMIN

9
SignagePlayer / Re: Blank Presentation
« on: February 24, 2020, 10:36:59 PM »
since we need to ask for your account's detail, please join us on chat so this can be troubleshooted better

best regards

-ADMIN

10
for all 3 questions, you will write your own installer that launches our installer after which your installer will then replace the program icon.  its actually more of a "hack" and its best left to more experienced developers who can write patch programs.

best regards

-ADMIN

11
the latest version of signage studio no longer shows digitalsignage logo nor company name and simply shows blank. it is only after you logged in the first time do you see logo and company or ours if its a free account.  the player never had issue since it only use splash screen set in white label and this is immediately pulled when you register the player.

if the issue is you want it immediately right after installing, there is no solution to this unless you create your own installer

best regards

-ADMIN

12
SignagePlayer / Re: mediaDROID ADZ16 doesn't work with SHARP TV
« on: February 22, 2020, 04:41:17 AM »
it would be best if you can call the manufacturer of your TV for support. in the SHARP LC-70LE650U manual, it says it should be able to support PC input in HDMI 1 port and it also mentions that you can attach DVD and Blueray players.  their support may have better experience with their TV model with various devices

best regards

-ADMIN

13
SignageStudio / Re: Resources Not Loading "From local"
« on: February 19, 2020, 12:25:04 AM »
you can download studio progran from this link: http://galaxy.signage.me/Code/install/exe/CloudSignageStudioSetup.exe

for the current version of web studio which uses flash, we will no longer do any fixes on it due to flash's demise this year. we will be releasing an entirely new studio targeted this mid year and we will be announcing this via mass email

best regards

-ADMIN

14
SignageStudio / Re: Resources Not Loading "From local"
« on: February 18, 2020, 10:20:57 PM »
2 things:
1. after adding, you must save - its under File menu, Save/Upload menu item
2. web studio currently has issues saving so it would be best to use the desktop software instead

best regards

-ADMIN

15
SignageStudio / Re: Google Drive Component Disapeared
« on: February 18, 2020, 07:39:35 PM »
we are currently having issue with said component.  rest assured that our developers are aware of this and working on a fix.

best regards

-ADMIN

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