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Messages - IPNDDS

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Report bugs and errors / Re: Alpha in text scroll won't go to zero
« on: June 14, 2018, 02:29:20 AM »
It appears to be gone now with Studio v6.1.5 and Signage Player v6.1.5

New features and suggestions / Re: Weather Configuration
« on: June 14, 2018, 02:22:09 AM »
Any news on this?

First the Weather Item component was suddenly discontinued and we're later told that it's a problem with the API from your weather provider.  Then, we get something called World Weather that uses JSON items.  That's fine if they were user-friendly to use but they are not.  Just try to correctly size and place them in a scene.  It's virtually impossible.  The size of the JSON item on the scene canvas does not at all correlate with the size they actually display at in a preview. 

In order to get this:  http://www.screencast.com/t/xIJ8mCcm

...you have to contend with this:  http://www.screencast.com/t/GSnYBmgHD

So, my question is are we going to get improvements to the JSON items and how they display on a scene canvas vs. how they actually display on a preview or screen?  Also, will we be getting back the Weather Item that was at least more user-friendly?


World Weather is a disaster!  Nothing works.  It's impossible to size and place JSON items properly - the size of the JSON item does not correlate with the actual size of the object displaying.  When is this going to get fixed?  Support tells me it's an API issue with your weather provider.  Tell us more so we don't waste time trying to get things to work in Studio on component items that are broken.

Report bugs and errors / Re: Alpha in text scroll won't go to zero
« on: June 12, 2018, 11:25:30 PM »
When is this going to be fixed?

Report bugs and errors / Constraints in Scenes is broken
« on: April 23, 2018, 02:02:44 PM »
Now the constraints and magnetic alignment are broken in Studio v6.0.214 and .215.

 ??? :'( >:(

Are you saying that you are abandoning the web/embedded preview all together?  Many of your Enterprise customers, like me, utilize this feature with their own clients.  When were you planning on notifying us of this change?

Report bugs and errors / Alpha in text scroll won't go to zero
« on: April 09, 2018, 06:09:50 PM »
Having a problem with text scrolls - both embedded and RSS.  For instance, I create a text scroll scene 1000px X 40px with a blue background.  I then add an RSS component 1000px X 30px with the background alpha OFF or set to ZERO but there is still a slight color behind the text.  Please see the image at the link below.  Using Studio Enterprise v6.0.204.



Hello - the transitions only work intermittently in the web preview/embedded player.  Sometimes yes and sometimes no. 


In Signage Studio, look underneath the Timelines area.  You'll see a tab that says "Campaigns."  Within that tab is an icon for HTML5 and it has a little down arrow to expand it.  Click on that little down arrow and you'll be presented with choices for "preview link" and "Embedded Code."

They say they are currently working on fixed for the display issues.

You can send the client the web preview link or embed the project using the embedded code on a web page and then send them the link to your web page.  Right now, the web preview and embedded previews are BROKEN and do not display scenes and videos properly.

SignageStudio / Re: Studio v6.0.88 is BROKEN. Why is it out of BETA?
« on: January 11, 2018, 10:35:47 AM »
Now we're at Studio v6.0.92 and nothing has been fixed.  I emailed Admin with screen shots and links to view a web page with a live embedded example of the issues.  It was passed on to Lawrence.  What is the status of the work on getting these issues fixed?

SignageStudio / Re: Studio v6.0.88 is BROKEN. Why is it out of BETA?
« on: January 08, 2018, 05:47:14 PM »
How do I get private links and images to you for review?

SignageStudio / Studio v6.0.88 is BROKEN. Why is it out of BETA?
« on: January 07, 2018, 02:58:09 PM »
I was told by live chat that Studio v6 was no longer in BETA and was released for general use.  That is very concerning because Studio v6.0.88 is broken everywhere. We waited a long, long time for these major updates and features that you promised and yet we did not get so many of the promised essentials like interface improvements, a new text editor for the scenes, an undo function, spelling corrections, better adherence to standard Windows functions.  What I see are old items left unchanged and that no longer work properly.

  • Scenes that have layers (like weather items) do not display with the assigned layering properties.
    Scene items cannot be constrained.
    Embedded text scrolls pop on and then start scrolling rather than starting off screen.
    Text background color does not alpha to zero.  The only way I've found to turn it off completely is to log into the Studio web and make the change there.
    Videos and videos in scenes display with a thick black border around them in the web preview and embedded. 
    Timelines with common channels that have a text scroll will overlay that text scroll on top of another timeline with only local channels and no text scroll.

More and more issues keep popping up as I continue to use v6.  How can this possibly be released for general use?  Everything I'm experiencing should have been caught in the BETA stage of development.  How can I run a business as an Enterprise user of your software if it keeps breaking and I don't find out about it until I start getting lots of calls from my own clients with display issues?  PLEASE, PLEASE stop adding more and more and more features and concentrate on improving the ones we need and use.  I've been an Enterprise customer of yours for many years and I've been very patient with your development phases but I'm almost at wits end with all of this.

What is your plan to deal with all of these problems?

General discussion on the mediaCLOUD / Re: UPDATING STATIONS
« on: March 29, 2017, 09:39:41 AM »
Apparently you are not an enterprise user.

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