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Messages - ecolmar

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1
I forgot to answer on the forum but, yes, it's all good now !

Thanks for support !

2
Ok,
I've done all that (didn't need to uninstall anything cause installation on this new PC never worked);
Time & Date are OK
I'll write a mail to mstech : teamviewer is ready

3
Hello

Any idea why the installation process does not work on my new PC running Windows 8.1 in French, on a 64bit machine ?

Message says the "file seems corrupted" and I should "ask the editor for a new one"...

I'va had a live chat yesterday night with Support, which has been able to check this by taking control over my PC, but no result yet

Thanks

4
SignageStudio / French Studio translation
« on: August 20, 2014, 05:01:46 AM »
I have opened a post beginning 2013 about the poor translation of Studio in French.

This is what the Administrator had answered at the time :

"yes we will release a new Unicode that allows you control over text later this year..."

That was in January 2013 : is there any news on that ?

Regards

5
New features and suggestions / Random option for XML Component
« on: November 29, 2013, 06:58:27 AM »
Hello

I am using the XML Component with the "SlideShow" checkbox checked, and I feel there is an option missing.

The XML Component only reads through the XML file one way : from top to bottom.

It would be a great improvement if it could also read through the XML file in a random way.

Could you make that pssible ?

Thanks

6
New features and suggestions / French Studio Translation
« on: June 07, 2013, 08:15:21 AM »
Hello

The French translation of SignageStudio is very poor, and is preventing us from selling the product to a lot of potential clients.

It is becoming an issue.

We would be ready to help you translate all the words used in Studio into French, as soon as possible.

How could we do that ?

Thanks

7
Enterprise edition, branding and reselling / Features and Benefits
« on: May 10, 2013, 07:31:33 AM »
Hello,

I am a French Enterprise user, and I have a few questions and claims.

About French language :

I find the French SignageStudio interface very "poor" in terms of translation, and that is a real issue.
Could you have that translation finished ? We are willing to help on that : I am sure we could find an agreement.

Even some Components (like Weather Component) should be translated in order to be used in France.

Last thing about French language : what about the User Manual ? Have you thought about translating it ? Not speaking about the video tutorials which are of no use here in France. But I guess it is the same in Italy, Finland, or Poland, right ?

Other remarks and claims :

In your "Features and benefits" web page (www.digitalsignage.com/_html/benefits.html) there are a few assesments which I have some difficulties understanding or finding in the SignageStudio.
I shall only refer to the "Enterprise" column.

  • SignageStudio custom themes and CSS control : Choose a custom look and feel for the SignageStudio through pre-configured CSS Themes (Themes are based on a light and dark coloring scheme).
     How do I do that ?
  • Access the API : Develop your own interface using the Application Programming Interface for your Advertisers using web services and embed onto your own web site. Use any programming language including ActionScript 3, ASP.NET, PHP and more. Create a fully automated system with your CMS for Ad package creation, resource uploads and more.
     Is this feature still up to date ? Now that the whole Advertising engine has changed with V 4.11 ?
  • Access the SDK : The Software Development Kit is a set of libraries that allow you to easily develop SignageStudio and SignagePlayer components. The components are developed using the open source Adobe® / Flex SDK™ and compiled against our provided open source library. You start with a working example and modify it to build your first component.
     Where is it ?
  • Unbranded email support for your customers : provide none branded email support to your customers through our professional support team.
     How do you do that ? In French ?
  • Reseller Marketing material branded to your Company : Take advantage of marketing material including flyers, brochures, business card, white papers and more. Download the source files and modify with your own company’s logo and information.
     Wow ! Where can I find that ?!
  • Participate in the Lead generation program : Receive leads generated from potential new clients and increase your business exposure.
     What is that ?
  • Link backs from MediaSignage.com to your web site : Increase online traffic to your own Digital Signage web site through link backs and access the partner program.
     What is that ?
  • Direct access the online Video Tutorials : Host the entire video tutorials content library on your own web site, none branded.
     You can't really say they are "none branded", can you ? Some of them mention very clearly the name MediaSignage, which also sometimes appear very clearly inside the Videos...

Thank you for your answers

Best Regards

Eric

8
Enterprise edition, branding and reselling / Re: Powered By...
« on: May 10, 2013, 05:55:27 AM »
Ok Chris, I think we've gone as far as we could on this subject, and our opinions don't seem to overlap 100%...! Not a problem though.

Just one last thing : there are a few places where MediaSignage appears directly or indirectly. Most important places are :
  • When you install Studio on a PC : at some point the Editor appears, which is quite normal, but considering the rest of the discussin, it is problematic
  • In some of the video tutorials
  • In the URL of SIgnageStudio web access : if you Google search on "qalaxy.signage.me" you end-up in one clik on the digitalsignage.com web site
Last, I am going to open another post because, as a French Enterprise user, there are some things I am not fully satisfied with. And I also have a few questions concerning assesments made in the "Features and benefits" page (http://www.dgitalsignage.com/_html/benefits.html)

Thanks again for sharing your point of view. Hope to get some help in my next post !

Cheers

9
Enterprise edition, branding and reselling / Re: Powered By...
« on: May 02, 2013, 01:14:02 AM »
Hello Criley,

Thanks for not "closing the door" on me : I can be very hot-blooded sometimes, but nothing personal of course ! And I find this discussion vital for the future of MS and our relation with MS as a reseller.

I have taken my time to think about what you wrote, and all I can deduct from what I read is that I believe you are off topic.

I am not making a point about Digital Signage Business Models : I agree with most of the points you are highlighting on this subject.
We have been in this business for the past 10 years, so we have been in the business for a while...:-); We have developped our own software until 2011, with which we are managing content for several hundreds of Players and more than a thousand screens; About 25% of our annual turnover comes from selling content creation and management.
And we have been living on this business model since the begining...

So you see, we could even say we are precursors ! :-)

I'll use your examples to try and explain what point I am trying to make.

Of course, you cannot resell Coke or Pepsi with your own names...but the good thing about Coke or Pepsi is that their strategy is clear, their business model too, and everything they do is consistent with that strategy and business model...
In particular, they don't sell their Coke or Pepsi bottles to vendors, while giving them away for free to end customers..., do they ?!
To be more specific, they have NO DIRECT CONTACT with end customers apart from spending millions on commercial adds.
They do not mix up business : they are not into the Vendors' business, and their Vendors are not into Pepsi or Coke industrial business.
This is not the case with MS...MS is dangerously stepping on the Vendors' yards with a very contradictory distribution strategy...
And by the way, why chosing Pepsi or Coke to illustrate white-labelling distribution strategy ? I didn't really get that...
To illustrate white-labelling distribution strategy, you could have taken one of the many brands selling food for exemple : the food business gives good case studies of white-labelling distribution strategies.

Then you are comparing with screen providers, and here again, you are not making the good comparaison...
I have no reason to be pissed at Samsung because he is giving away his MagicInfo DS software for free (they say...).
But I would really be pissed at Samsung if they would start giving away their screens for free to end users, while selling their screens to us Resellers !!
And this is exactly what MS is doing, and this is why I am pissed off; And the fact that the Studio is such a good software makes me even more pissed off !!

You are asking why I would want to have my own Media Server ? I guess that reading the above makes the answer is obvious now : I need to have my own Media Server so that my clilents don't see I am selling a DS tool which they can get for free !!
And before you ask the question, I'll tell you why selling the software IS NOT contradictory with a business model based on Content Creation and Management : this is because more and more clients want to have control on part of the content, or want to give "local" control to their sites to part of the content.
They want a "Global" content displayed on every screen + a "Local" content created and managed by each site.
And the only way to do that is to give them partial access to the Studio.

And we all know that if a Reseller gives access to the Studio in its Cloud version, then he loses his client !! There is no way you can avoid that, it is just a matter of how long it will take...

I hope I have made myself a bit more clear.

Best Regards

10
Report bugs and errors / Re: Latest release 4.11.28 and Station IDs
« on: April 30, 2013, 01:17:42 AM »
Thanks Criley,

I'll keep an eye on the feed !

Regards

11
Report bugs and errors / Re: Latest release 4.11.28 and Station IDs
« on: April 21, 2013, 09:41:27 AM »
Hello
Where can we get information about the content of this update ?
Thanks

12
Enterprise edition, branding and reselling / Re: Powered By...
« on: April 19, 2013, 07:09:55 AM »
Hello Criley,

I am sorry, but I've just had a conversation with Ron (Live Chat), and it seems your speech does not match the reality of the situation.
Basically what you say (and correct me if I am wrong) is that : times are changing and I have to re-think the way I do business by considering where I can produce value, saying that the value I will create will not come from the reselling of MS software but on all the services I can provide around the software.

The theory sounds good, but here is the real situation.

I would like to buy the mediaServer, and then consequently buy the Players' licences; Therefore paying a lot of money, regularly, to MS so they can develop more and more new features.

But then I am told that if I have my own mediaServer, my future clients cannot access Shared Resource, and they cannot access Scene templates (Import Scene as it is called in Studio).
Ok then, no problem : I will build my own Sceces which I will share with my clients, and I will create my own Shared Resources which I will also share with my clients. Therefore I found a way to "create value" and sell that value. Great !!

Well : do you think that's possible ?...No, it is NOT possible ! That's what I've just been told.

So tell me Criley : what's left for me to create value with MediaSignage ?...

MediaSignage distributes its software for Free to end users;
Enterprise users can pay for having just a little more than Free users, and we have to believe a story about White-Labeling which is a pure lie : there is no such thing as White-Labeling with MediaSignage (there are now enough posts on this subject to prove it);
And if Enterprise users want to have real White-Labeling, then they have to buy the mediaServer, because only then can they use their own URLs with their company name in it...
Investing in mediaServer will cost me about $ 900 + $ 200/licence + $ 40/licence/year
And then I realise that I will get even less functions then the end-user which will get its Studio and Player for FREE !!!
And I realise that I will not even be able to create value with this software because it is just not possible !


I mean what the hell : this is nonsense...

What kind of value creation where you talking about Criley ?

I could sell hosting services : but I am not a hosting company.
I could sell IT maintenance : but I am not an IT company.
I could sell software developments : but I am not a software company.

I am a Digital Signage company; I would like to be able to make money by reselling a Digital Signage software suite, and also make money buy selling lots of other services around program creation and management.
All we ask from MS is that they stick to their business : develop a Digital Signage software and make sure they are always time to market, creating new features, making their system work on all the main OS, making sure the translations in other languages are profesional translations (the French translation is just bullsh... !), bringing technical and sale's support to all of us Enterprise Users who are MS distributors around the World, and who spend a lot of time and money reselling MS product !!

This is a simple and straight-forward industrial situation : nothing new here.
There is a company producing industrial goods (MS), and there are companies distributing these goods (the Enterprise users).
Everything starts going wild when the manufacturing company (MS) decides to sell directly to end users ! And I am not even talking about giving the goods away for Free !! I mean, this is a typical MBA Case Study !!
If the manufacturing company wants to do that, then it has to respect its distributors, and not trample on them.
There has to be Official Prices, and distributor margins, based on quantities sold, and all kinds of stuff like that.

I am really pissed off : because the product is great, but I just can't see how to earn money with it.

We need MS Management to think about all that and come back to us with real answers, and not answers like I got from Ron (who is a very helpful person) : "Why the mediaServer does not include Shared Resources ?" , "Because it's a mediaCloud feature"...
This kind of answer is NOT helpful, but I guess Ron gave me all he got, and he can't event explanations he doesn't have...

I am curious to read feedbacks on this post from MS Management, but also from other Enterprise users.

Thanks you for the effort you made reading all this :-)

13
Report bugs and errors / Re: SWF files cannot access local content
« on: April 18, 2013, 06:16:21 AM »
Yes...that's what I eventually did...

But is it really satisfactory ? I don't think so  :-[

MS has developped a component which is called External swf/Image : I find it a pitty that when I try to use it it doesn't work, and I don't know why...!

Cheers !

14
Report bugs and errors / Re: SWF files cannot access local content
« on: April 12, 2013, 01:28:20 AM »
Hello Criley,

I have tried everything I could to allow everything needed in the Macromedia security settings : it doesn't help...

But let me just ask you to test this and tell me if you think it is normal :

If you clik on the following URL, you will see an swf animation running in your browser :

http://absmanager.absolutmedia.fr/meteo.swf

If you use the Component External swf/image, it doesn't work...

Thanks for your help

15
Enterprise edition, branding and reselling / Re: Powered By...
« on: April 12, 2013, 01:20:45 AM »
Hello Criley,

Thank you for sharing your thoughts : you are making a few points on which I am going to think...

And I also agree that there should be a bigger difference between Free users and Enterprise users as to what components and services are included.

Have a nice day !

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