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Messages - justadsguy

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1
Report bugs and errors / Signageplayer.exe - Application Error
« on: September 18, 2019, 08:29:37 AM »
Recent installs have the same windows error

The instruction at 0x0000000068CDE655 referenced memory at 0x0000000000. The memory could not be read

Click OK to terminate program


When the OK is clicked, the program runs without an issue
The program is running in the background.

In one scenario, it logged out of the user for windows.

Anyone else?


2
Enterprise edition, branding and reselling / Dashboard
« on: October 05, 2017, 10:24:50 AM »
I was referred to the dashboard as a "new way" to use studio -- and it's a mess.

While this interface allows for so much potential, it's usability is lacking.

* It shows the business ID and not the business name
* the search for "business name filter" filters by player name -- not business name
* clicking on the "gears" provides more information about the player, but doesn't show the business name
* while the "gears" provide longitude and lattitude of each system, the map shows that all of our systems are in the same location -- which isn't correct
* hitting "restart" player didn't do anything but change the status -- never actually restarted
* lite accounts + pro accounts should equal active accounts -- but doesn't -- we have zero lite accounts, and our active accounts is exactly 2x the pro accounts
* inactive accounts -- what does this mean?
* I've logged in several times, and the "last login" has not changed
* total businesses equals pro accounts?
* screens online + screens offline does not equal total accounts or total pro account or total businesses
* the refresh of the list is so quick that by the time you click something to look at it -- it moves -- as in a 2s refresh rate

* average server response time and server response time -- this is great, but I would rather see charts for online vs offline -- operating system or player version

Features Needed
Add business name
Allow "gears" to actually send signals to screen
Graphs that are helpful
Show only status -- not just organize by order
Run historic reports on a system -- online, offline, etc
Accurate naming and mapping

Anyone else with thoughts?



3
SignagePlayer / Re: Video Wall Issues
« on: June 22, 2015, 09:36:06 AM »
How would a common channel affect the outcome.

4
SignagePlayer / Video Wall Issues
« on: June 20, 2015, 03:13:19 PM »
We have a few clients with video walls

computer - i5, 12gb ram, 1tb hard drive, crazy video card
(more than capable)

Videos are encoded with FLV H264 per support's suggestions

Videos play well 50% of the time
The other 50% they are choppy and pixelated

Any ideas or best practices?
We are running close to 4K videos

Any thoughts on issues about the inconsistency?
All services and updates are off on the computer.
And the computer has plenty of horse power.

Thanks.

5
Report bugs and errors / Re: Components NOT installed show in Users
« on: June 04, 2015, 11:22:31 AM »
It is a 'user" under reseller --


6
Report bugs and errors / Components NOT installed show in Users
« on: June 03, 2015, 11:37:07 AM »
There are many more components added recently

Message
Instagram
Json Player
FasterQ

These all show up in the user system sign studio and when clicked, says "Component Not Installed" etc.

1) This references the media stores and enterprise studio (not exactly white label)
2) If it's not installed, then it shouldn't show here
3) Many of the new applications don't have any help files or videos

PLEASE
** Remove references to the components that are not installed in the user account


7
Report bugs and errors / Re: Duplicating Scenes Deletes Images
« on: May 21, 2015, 08:02:31 AM »
Saving doesn't change it.

Save. Exit program. Re-enter program

I'm not referring to a new scene.

Take an old scene
Copy / Paste / Save

No background image

Exit program -- enter again -- maybe it's there, maybe it's not

8
Report bugs and errors / Copy and paste scene text
« on: May 20, 2015, 06:22:22 AM »
Grab a scene with some text in it.

Copy some text from another scene --
Highlight the scene text -- hit control V

And instead of replacing the scene text you just highlighted, it pastes a new resource of text.

Verified on several computers with several different scenes.

It should replace the text.

9
Report bugs and errors / Duplicating Scenes Deletes Images
« on: May 20, 2015, 06:02:23 AM »
I have a multi-layered scene with text, images, video

Copy and paste

Duplicate no longer shows the background image in the preview window.
The resource is still there.

Exit program and check -- still not there
Load bar is there.

In other words, copy and paste scene loses some content in the preview and final. Even though it's technically there in the resources.

10
Report bugs and errors / Re: Not working with Avermedia
« on: May 20, 2015, 05:27:29 AM »
Thanks.

It seems that adding new features in ds creates other issues that admin may not be aware of or addressing.

11
SignageStudio / Re: Tweets vs. Tweets and Replies
« on: May 20, 2015, 05:26:10 AM »
Saner --

Are you using the ds twitter component?

12
Report bugs and errors / Re: Not working with Avermedia
« on: May 07, 2015, 04:29:56 PM »
WIn8 works with 4.2 and older driver for avermedia

Have you had success with EXE, 4.4 DS on win 32 with Avermedia?

13
Report bugs and errors / Re: Not working with Avermedia
« on: May 03, 2015, 12:53:43 PM »
also tried latest avermedia 837 drivers. same results.

14
Report bugs and errors / Not working with Avermedia
« on: May 03, 2015, 12:26:05 PM »
windows 8.1
avermedia 837 driver (older one)

application opens, but the TV capture does not open
Avermedia works fine by itself

about 50% of the time, the TV blue screens comes up -- but no TV
about 25% of the time, the signplayer freezes and restarts -- but no TV
about 25% of the time it works

I've tried with 4.33.36 and 4.33.41

I also tried with the air version 4.20 and it works fine.

In all situations, restart signplayer command works and TV opens fine.
It's just initially -- it does not work.

I've also tried adding a delay to the opening of 10 seconds.

15
New features and suggestions / Re: Access Key on Channels
« on: March 12, 2015, 10:18:59 AM »
Thank you --

As the other post is from Nov, 2014, it would be great as an update.

It seems there are multiple uses for this feature.

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