1
SignagePlayer / Re: XML Player Not refreshing with recent data
« on: January 31, 2019, 01:25:54 PM »
I don't think you guys even understand the issue. We run the exact same setup on over 20 locations without this issue. They use the same web server, with the same exact setup. Something is weird with just this one site, and i don't understand why only 1 site would be doing this. This doesn't seem like an issue that needs to go to development when your support team can't even tell me what the issue actually is. Can you please reword your recommended workaround as it's not very good english and i'm not sure what you mean. Our XML players have always pointed to an XML scene in which calls available XML data from our webserver. If the XML data isn't present the data hasn't shown in the past, for some reason it is now and only for 1 location. The fact that it's holding onto old xml data from the night before tells me something is stuck, this happens every night to random players and is resolved by clearing the cache. Is there any scripted function to clear the cache that we can write?