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Messages - topangan

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1
SignageStudio / Re: Image Quality Issues
« on: Today at 08:26:46 AM »
Are you using scenes or screen templates?  My guess is one of these or both are not set to 1920 x 1080...

2
Yes, Ron in support is awesome!
I converted some of my MS Droid players to v6 and started having issues as well.  I was having issues with the players restarting periodically and going dark.  Additionally, v6 handles videos differently so you will not be able to have continuous play between videos without a fade.  It took a lot of trials, testing, and being on chat, but once you figure out how to set them up, they do work (at least they have been working for me for at least the past 3 weeks without problems). 

3
Is this issue affecting the MediaSignage droid player or the media signage application running on android computers?

4
SignagePlayer / Re: Contract to maintain signage network
« on: September 17, 2018, 10:41:48 AM »
Hello Filla,
Just sent you an email to see if we can meet your needs.
thanks,
greg

5
Report bugs and errors / Re: Transition between videos on timeline
« on: August 10, 2018, 08:49:05 AM »
Hey Paul, thanks for responding to my message...
I also put jpg's between my media when needed to make a smoother transition. We tried flv's also to stop the blanking and no luck.  However, your suggestion to revert back to v5 seems like the only logical option at this point unless the uninterrupted issue is going to be addressed in v6.  I would prefer to have all of my customers on the same version...

6
Report bugs and errors / Transition between videos on timeline
« on: August 08, 2018, 11:34:52 AM »
I am having an issue with the transition between videos on a timeline.  Specifically, when I have one or more videos that are back to back or repeat, there is a blank space between the videos.  I have tried everything to get rid of this but it keeps doing it.  This was not happening on v5...
I would like to be able to have a smooth cut between videos or when videos repeat on a timeline.  I have already been on chat twice and we have tried recoding the videos and putting ms transitions in place.  Is anyone else having this problem?  If you have figured out a solution, please post it here.

Thanks!

7
General discussion on the mediaCLOUD / Re: Introducing StudioPro 6.1.145
« on: August 07, 2018, 06:51:18 PM »
This is a welcome addition to the tools available for this application.  Keep the additions coming and keep working on the bugs...

8
The black screen issue (hard drive problem) has been happening on a variety of different windows devices, including the MS line of players (200/300).  Btw, not sure admin if you communicate with chat but i was able to duplicate this with your chat support team.  As a point of clarity, the problem with the deleting old files was happening on v5.  It has not happened on v6 yet (i just switched over recently) so it will take some time to see if this problem has been resolved.

9
I am having the same problems so if you do get a solution to these problems, please post them in this thread.  The black screen is something that i have been on chat about (no clear resolution yet) and when my hard drive fills up, I have to delete the signageplayer folder to clear out the old files.

Thanks

10
SignageStudio / Re: Current temperature isn't correct
« on: July 26, 2018, 07:43:16 AM »
Thank you for addressing the world weather widget issue.  However, I just tested it yesterday and noticed that when you change the weather icon (i believe the color icon was the one where the temperature is affected), it changes the temperature reading.  This was happening before so there is still an issue with this widget.  Please let me know when this is fixed.
Thanks!

11
SignageStudio / Re: Current temperature isn't correct
« on: July 10, 2018, 07:47:39 AM »
Yes...There is something weird about the weather component.  Try changing the current icon graphic to see how that impacts the temperature.

12
I brought this up years ago...This issue hasn't stopped me from using the software as I am using some of the components such as dropbox to accomplish this.  I think this software would be more universally accepted if this feature was added.  Our digital signs are publicly viewable which means we cannot update them (in the studio pro application) during the day when people are watching them (due to this issue).
Adding this feature to the mediasignage application would make it much more desirable for enterprise users and in the marketplace.

13
Agreed...We would also need players to accommodate more than 2 screens.  I have had several situations where the customer wanted a 3 screen menu and there is no way to connect them together currently with the ms player offerings.  With menus, having the reduced resolution in a video wall configuration (even at 1080p) makes the text jaggy.   

14
SignageStudio / Re: Schedule on display
« on: May 09, 2018, 08:13:55 AM »
You can do this utilizing the google calendar component. You will need to create a token on the account where the calendar resides and set up the scene.  Not complicated and pretty straightforward...If you need help, let me know.

15
New features and suggestions / Instagram Date Feature
« on: March 13, 2018, 11:44:58 AM »
Suggestion for the Instagram component - currently there are 2 options for displaying instagram media. One is random and the other is latest.  It would be great if there was an option to display a period of time such as the last 30 days.  If you don't post a lot (whether you choose random or latest) very old posts will be displayed or the same posts will be played over and over.  If you could display random and select the period of time, it would make a better option for the end viewer.

Thx

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