Messages

1

SignagePlayer / Signage Player Excessive Reboots

« on: August 16, 2018, 11:47:38 AM »

Hi,

I'm beginning to have customers contact me about their signage player rebooting excessively.  I've even noticed it happening on my test stations.  All of my hardware is Windows 10 and all are using Signage Player 6.1.15.

Thanks

2

Report bugs and errors / Enterprise User Privileges Problem

« on: August 10, 2018, 01:49:59 PM »

Hello,

I am experiencing a problem in Studio 6.1.15 where the set privileges are not respected.  For instance, I set up a new account with multiple campaigns.  The account is set up with privileges for an "Admin" and different privileges for a "User".  Only one campaign is set up to be visible to the "User" but when the "User" is logged on, ALL of the campaigns that should only be visible to the "Admin" show up in the campaing/output drop down menu.  Only the campaign set up to be visible to the "User" should be visible in this drop down menu.

http://www.screencast.com/t/sFildjAvYqxZ

http://www.screencast.com/t/MFZZccud0WaP

http://www.screencast.com/t/s636fZE2l

What is the fix for this?

Thanks

3

SignageStudio / Re: Current temperature isn't correct

« on: July 16, 2018, 10:19:08 AM »

This has been reported in the Bugs category.  There is a problem with weather updates reflecting the correct information.  Weather is pretty much useless unless MS fixes the problem.  We're waiting...

4

Report bugs and errors / Re: Weather is never accurate!

« on: July 16, 2018, 08:57:54 AM »

Are you going to address this issue, Media Signage?  You're Enterprise users are really losing patience.

5

Report bugs and errors / Re: Weather is never accurate!

« on: July 12, 2018, 12:37:29 PM »

Whatever the problem is, it seems to affect everyone.  As of July 12, 2018, weather is STILL never accurate.  What is the problem with this?

6

Report bugs and errors / Re: RSS Feed is clipping the bottom of the text off

« on: June 28, 2018, 05:42:12 PM »

Why are we always having to find workarounds?

7

New features and suggestions / Admin promise for UNDO - Eight years ago.

« on: June 17, 2018, 11:51:13 PM »

Another request for UNDO and a promise that it's coming.  This promise was made EIGHT years ago.  Why do we not have an UNDO function?

8

New features and suggestions / Re: Undo / Redo

« on: June 17, 2018, 11:49:01 PM »

So, six YEARS have passed and still no UNDO function.  Why is this?

9

Report bugs and errors / Re: Studio Enterprise Does Not Update changes to Names

« on: June 17, 2018, 05:25:36 PM »

Well, after fussing with this issue over two days and several hours, it suddenly started working.  I don't know if I did something or if it was an issue on your end.  The bigger problem is that your software does an awful lot of strange, anomalous behaviors and it probably causes massive frustration for your paying users - it certainly does for me.  I've experienced this strange behavior for years as an enterprise user with you.  Are you aware of the intermittent lack of responsiveness of Studio?  You must aware of it.

10

Report bugs and errors / Studio Enterprise Does Not Update changes to Names

« on: June 17, 2018, 01:44:17 AM »

When logged in under the Enterprise account to see all of the individual station IDs, changing/altering the name of a station ID/Acccount does not always update.  The next time you log in to the Enterprise account, some of the ID/Account names revert to the previous names.

11

Report bugs and errors / Re: Who else is having problems with World Weather?

« on: June 14, 2018, 02:17:33 PM »

The animated icons really added to a sense of professionalism and certainly looked much better than static, lifeless icons.  Is there any way to incorporate animated icons that don't impede the GPU?

12

Report bugs and errors / Re: Who else is having problems with World Weather?

« on: June 14, 2018, 02:32:00 AM »

Thanks, Admin.  Your explanation is much appreciated.  Maybe we can eventually get animated icons like in the old "weather item?"

13

Report bugs and errors / Re: Alpha in text scroll won't go to zero

« on: June 14, 2018, 02:29:20 AM »

It appears to be gone now with Studio v6.1.5 and Signage Player v6.1.5

14

New features and suggestions / Re: Weather Configuration

« on: June 14, 2018, 02:22:09 AM »

Any news on this?

15

Report bugs and errors / Re: Who else is having problems with World Weather?

« on: June 13, 2018, 03:08:25 PM »

First the Weather Item component was suddenly discontinued and we're later told that it's a problem with the API from your weather provider.  Then, we get something called World Weather that uses JSON items.  That's fine if they were user-friendly to use but they are not.  Just try to correctly size and place them in a scene.  It's virtually impossible.  The size of the JSON item on the scene canvas does not at all correlate with the size they actually display at in a preview. 

In order to get this:  http://www.screencast.com/t/xIJ8mCcm

...you have to contend with this:  http://www.screencast.com/t/GSnYBmgHD

So, my question is are we going to get improvements to the JSON items and how they display on a scene canvas vs. how they actually display on a preview or screen?  Also, will we be getting back the Weather Item that was at least more user-friendly?

Thanks.