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Topics - KingPro

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Report bugs and errors / Extreme data usage, mostly SOLVED
« on: January 27, 2015, 02:26:04 PM »
I have been experiencing extreme data usage. I have even set up a timeline with only two JPG`s for testing . Its still using several Gigabytes of data. Its like downloading huge amounts of torrents, and its hogging bandwith. Several computers used between 300mb to 6Gb per day.

I am having a lot of trouble explaining this to support, and they seem reluctant to believe me, test, understand or do anything about it. I was told in the end that they would look in to it, but after beeing told that "its just how it works" i dont have any faith in that.

Does anybody else experience this? It is possible to test with Shaplus Bandwidth meter.https://www.dropbox.com/s/r3cprye75g34rp3/ShaPlus%20Bandwidth%20Meter-Setup.exe?dl=0 .  In comparison an old version of signage player used 2 Mb of data in a few minutes, while a new version was using 200Mb. I have some computers on 3g, so this is costing me a lot of money.

EDIT: It seems that the data usage was related to some RSS feeds, but the investigation is not completely over. I will report findings.

Report bugs and errors / Too fast playback
« on: August 18, 2014, 12:26:12 PM »

I have a problem with super fast playback, and that is a huge problem. Most, but not all of my timelines are playing all jpg and swf files very fast. Showing them less than a second. I don not know why. Does anyone else have this problem or is it just me?

The latest version that is stable is 4.12.38, and that works fine with old and new computers, but the android are auto updated. I want the new version to work just as stable and i cannot figure out why it does not.

The android sticks are a huge embarresment for me and my customers. Auto update sounds fine, but it is horrible when the update is playing the show in 10x the normal speed. It has been this way for a long time, maybe februar / March.

I have tried to contact you livechat several times about this problem, and i was told that they where aware of the problem, and where working on it. When i livechatted with last time, they had never heard of it. I dont know what to think anymore.

The most important thing for me as a paying customer, is stability.

This is my living, and i have several employes. This makes my company and our customers look stupid. Is anyone else having this problem?

Report bugs and errors / Deleted files wont go away
« on: August 25, 2013, 06:24:17 AM »
When i delete files from sources, the still exist as ??? on the timelines. Atleast on the common channels. When playing, the screen division will go black. This is not helpful.

Is it possible to fix this?

SignagePlayer / iPhone / iPad
« on: June 03, 2012, 04:03:07 AM »
I cannot get this to work on either product. I tried to set up a simple show, with only pics, and later i added RSS feeds, but it only goes black. I have tried for several months and i cant get it to work.

Could it be that the screensize have to match?

It works fine on Galaxy Tab 2 10.1

Any tips or pointers?

New features and suggestions / Screenshots
« on: June 03, 2012, 03:57:29 AM »
When i try to take a screenshot from signage studio, the program often hangs, and i have to restart. This has been happening for a long time, on many of my computers.

My previous program had a great solution where i could go to a webpage and look at screenshots of all my compouters on one page. I could set the interval for screnshots, 1 hour was my preferred time.

The green/red light is a great tool, but sometimes there is a problem, but it lights green. Sometimes i have screens that are black, they could be finished with playing all advertising and i have forgotten about filling the time with "filler" pictures. There could be a problem with a RSS newsfeed. Some advertizing could be outdated. Small things.

But i only notice those things when i am inspecting a location, and some remote places seldom get inspected.

I want to deliver a great product, but i cannot drive to all my locations constantly, to check whats playing.

A screenshot solution where i can see all my screens on one webpage is a great solution, and i would instantly see if something is off.

SignagePlayer / Android Samsung Galaxy Tab 2 10.1
« on: June 03, 2012, 03:47:49 AM »
I need some help to get this to work on android. An android pad can be a good solution in many cases.

1. Why does some SWF work and others dont? I cannot see any pattern. Can you point me to some guidelines?
2. Why are RSS newsfeeds a little off? They are playing to things at once. Can it be that i have not set the correct size for the screen?
3. How can i ensure that nobody can tamper with the device? I only want it to show commercials, and dont want anybody pressing home button or messing with settings.
4 Do you have a program like signagecontroller for android, or are planning on it?
5. Is it best to wait for Windows 8 before trying to get a mobile solution to be stabile?
6. I am trying to put displays in taxicabs. How do i get it to power on/off as the power gets cut? I cant have the display on when cars are parked or not in use.

If any other sites have solutions to some of the problems above that will also work. I need solutions ASAP.

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