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Topics - itdept

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SignageStudio / Triggered on event Timeline
« on: February 17, 2017, 07:08:42 AM »
Hi, I tried to look for an answer, but didnt find any on the forum, so sorry in advance is this is a repost.

We've been using Digital Signage for the past few weeks only and we've already manage to do some great stuff. We can allow users to push stuff on different slides using a form. It sends either a JPG or HTML file and this is displayed in realtime on our TVs. Now, the only thing that would be awesome would be to be able to "activate" a slide when a file is present or some sort of trigger.

In a more concrete exemple, we would like to activate a slide for new hires. Once people send the welcome message with the picture of the new hire, the slide would automatically activate. But how I see it, this would need to send a trigger to the stations to reload the Campaign or something like that.

So any help would be greatly appreciated.

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Report bugs and errors / Installation issue - Blank screen
« on: December 09, 2016, 07:11:29 AM »
Hi, we are deploying our digital signage solution. I've been having success with the installation of 10 players so far, but right now, I'm stuck with one that just won't install its player. Its the same brand model device (Intel Compute Stick), same Windows 10 Home version... but for some reason, the player wont install. It remains blank when comes the time to click connect to the default server. I've rebooted, uninstalled, tried installing Adobe Air on its own prior to the installation and nothing works. The device is strapped to a tv that is suspended, so I'd rather find a solution a can use without having to remove the device from the tv. I connect remotely through Teamviewer.

Any help would be greatly appreciated. People are expecting a fully functional solution before the end of the day.

Thanks.

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