Topics

1

Report bugs and errors / Help.... i cannot stop the player

« on: December 02, 2009, 08:30:56 PM »

Hi ...

when start playing my signage player

i cannot stop the player, even i push "esc" many times

then i have to stop the player from task-manager, and kill it

it's not safe isn't it


what i have to do ?

regards,

Frans.

2

Report bugs and errors / HTML Component Bug

« on: December 01, 2009, 11:21:50 PM »

Hi

I still curios waiting for you transition feature and loop playback function for video component as we spoken many months ago

but now since i use player 1.6 to the lastest version, i still find some bug that u need to resolve quick

this bug is about HTML component that we take from component.

let say, i make one screen division with 2 viewer, viewer A and viewer B,
for the position, viewer A below viewer B
Next, i make a campaign with two channel and then i put html component inside both of the channel.
on this, we say channel A(viewer A) and channel B(viewer B)
and then after we put html component, the url configuration must be modified to view my html resource.

for channel A, i put a html link, that direct to a SWF file
for channel B, i put a html link, that direct to a  HTML page(pure HTML)

after i put timeline to sequence, and save and upload this campaign
i try using the new one of signage player.
but when i play.....i got surprise with the result
all both channell have been load, but channel B view below channel A,
different with we have define on screen creator.



so please replied soon as posible

regards,

Frans.

3

Report bugs and errors / capture webcam with sound

« on: September 16, 2009, 01:08:31 AM »

hi.

when i found the capture webcam component
i saw that your feature it's nice and can be applied to one of my signage player.
and i already tried to capture video from my own DVD video player
and it's done

but the question now ..........
how about the sound of the movie that i played on the video player
how i can hear the sound ...?

4

Enterprise edition, branding and reselling / Added existing account to white label program

« on: July 27, 2009, 11:54:04 PM »

Hi Sean,

I already create reseller account and using white label program for this purpose

and now i have some question about white label program :

1. first, how i can added my exist client account (...that create using signage studio program...) to white label program

2. second, why only white label name that show on presentation when rebooting the player, why the icon not include on presentation when rebooting the player

5

Report bugs and errors / Unable to stop player using Studio Stations controller

« on: July 09, 2009, 12:28:44 AM »

I'm now using Signage studio version. 1.5.232

for Signage player, i already update using update facility from Studio Stations controller.

Problem :
when i tried to stop one of station to play, 
i unable to stop the station using Signage Studio Stations controller.
the station still playing even the station status already change to "Ready" ,
different with earlier version that able to stop the station being playing.

so what's the problem ?? any setting on the studio that i mis
is it a new bug on signage ??

6

Report bugs and errors / Maximize Video Display

« on: June 30, 2009, 12:14:15 AM »

For start,

i'm want to use video / webcam capture feature to get some video from my DVD player
And before i put the video on signage , i played it first using regular player, the video seem better even strecth more

but when i put to signage, using video / webcam capture feature, and stretch more than 640x480,
the video seem too much grabled, like image with 640x480 stretching to 1024x768

so it's bug ?? or i need some tool to maximize display for the video ?


regards,

Frans

7

SignageStudio / Reseller Logo

« on: June 29, 2009, 11:59:12 PM »

base on Version 1.5.X feature & bug release updates (Live Document) that release by admin
there is a line , can read as follow :
1.5.0 Show reseller logo upon WatchDog restart

can we remove this logo, and change with another logo
or it's default that we cannot remove

8

SignageStudio / Video codec support

« on: June 29, 2009, 09:17:58 PM »

Can someone tell me about video support and video codec support that offer by signage

9

Report bugs and errors / Transparent Image and Flash cannot load transparent on signage player

« on: June 02, 2009, 12:56:15 AM »

transparent image and flash can load fine using transparent on flash player inside browser engine
but when i tried to load using signage player air,  The transparent objects cannot well, there is some black background behind those objects

using flash player inside browser engine


using signage player air


compare for logo image on upper right

so...is it bug ?? or is need more some configuration on mediasignage studio