Messages

1

SignageStudio / Bugs

« on: September 19, 2017, 07:43:09 PM »

Hello

I've noticed a few bugs since the new updates. I thought I'd throw them out here just in case nobody's aware of them yet. I have Version 6.0.44.

Catalog: You can't add or change resources to your items. You can in the web version but not in the desktop version.

json players are causing huge problems on timelines. I created json while watching the tutorial videos. I did it step by step. The individual timeline previews were showing the json players were working as designed, but if you previewed them in together in the campaign mode, they crash the player. Same on my tablets - they crashed. I tried many different ways and contacted support. I followed their advice but could never stop the crashing.

Copy and paste is not working well. You can't copy and paste items in scene editors anymore. Some things can be copied and paste, but it's not working nearly as well as it used it.

Thanks!

2

Report bugs and errors / Map not loading under location based

« on: September 09, 2017, 05:05:25 PM »

Hello

When I'm in adnet under the location based area, I'm not able to get the maps to load. I've watched the tutorial video and contacted support chat. Support chat confirmed it's not showing up on my account. Where the map should be, it's just a white screen. He said he couldn't fix it and needed it have it looked into.

Thanks!