Messages

1

General discussion on the mediaCLOUD / Re: Simple slideshow? New user

« on: November 30, 2016, 08:05:18 AM »

I am a long time user of this application and am familiar with configurations such as yours.  Would be happy to answer questions so just private message me

Greg

2

SignagePlayer / Re: Teamviewer windows is appearing frequently

« on: October 03, 2016, 08:25:06 AM »

I have been having the same problem but have not figured out what has been causing it.  I am not sure if this is a teamviewer problem or a media signage problem.  Once I have removed the teamviewer window, so far, it has not come back.

3

SignagePlayer / Re: YouTube Component

« on: September 30, 2016, 11:45:04 AM »

I am an enterprise user and have used and tested the youtube component.  That has happened to me as well however I attributed it to youtube.  For some reason, you cannot stream any video and I am not sure why. Some videos would stream and others would not.  I would always test the video first to make sure it would stream and then I would put it on the campaign.  Also, depending on the source of the youtube video, they pull them down after a period of time which also causes the screen to go black. 

4

New features and suggestions / Re: Content download in background

« on: September 10, 2016, 10:22:10 AM »

In some cases, it is desirable to have the campaign restart and the have the splash screen appear to confirm that.  In other cases, it is not desirable to have the campaign restart with a splash screen such as a menu board, street sign, or a high traffic area where a disruption in the display could impact the customer experience.  Components such as google sheets is great as you can update data in the campaign without having to restart the campaign and it happens seamlessly in the background.  Digital Signage offers a great product for the price but I would say that this type of functionality would be much more than just a minor feature update and I would love to see it...

5

SignageStudio / Re: Notifications have stopped work!

« on: August 20, 2016, 09:24:07 AM »

Thanks for fixing this.  I use it on the regular to manage my signs...

6

SignageStudio / Re: Save upload function is not working

« on: July 29, 2016, 04:39:31 PM »

Yep, just tested it and working good...

7

SignageStudio / Re: Save upload function is not working

« on: July 27, 2016, 08:24:20 PM »

I am also on Windows 10 and my issue is when I do a save/upload when I haven't made an actual change, the application freezes up and I have to restart it.

8

Report bugs and errors / Re: Google Calendar

« on: July 02, 2016, 09:38:37 AM »

We tested with players in the field (set to pst) and a player in my office (set to pst).  It also changes in the actual studio pro application so my guess is there is a more prevalent problem.  As far as the slideshow, we tested many configurations however I am not sure we tested the slideshow function after 5pm.  Not sure why that would impact it since I am only displaying information for 1 day using offset.  But, I will test it sometime over the weekend after 5pm with the slideshow enabled.

9

Report bugs and errors / Re: Google Calendar

« on: July 01, 2016, 09:09:05 AM »

Sorry guys, the latest fix did not completely solve the scheduling problem.  After doing some extensive testing, I found the wrong events were displaying.  Was on the line a few times with chat yesterday and they were able to duplicate future calendar events showing before the date on the calendar with offset and 0/0 settings.  This was happening with the latest version 5.0xxxx but not version 4.36...

10

New features and suggestions / YouTube Component enhancement

« on: June 29, 2016, 11:18:22 AM »

The YouTube component is great as it allows fresh content to be added to campaigns.  One issue that I have with some of my customers is that they do not want the sound on.  When a video is streaming from YouTube, they typically rely on sound to help communicate the message of the video.  What would be great is if there was a option to display closed captioning (on those videos that have it) along with the video.  This will accommodate those customers that do not want sound but want to know what the people are saying on the videos.

Thanks!

11

Report bugs and errors / Re: Google Calendar

« on: June 29, 2016, 07:56:01 AM »

Just checked on this and it appears that the information loaded in google calendar is displaying when it should.  I will do a more extensive test later today but thanks MS for resolving this!

12

New features and suggestions / Weather Configuration

« on: June 27, 2016, 12:07:32 PM »

I would like to suggest that DigitalSignage.com improve their weather component.  The current basic and world weather data only updates once every 4 hours.  Depending on where you are located, this might not be a big deal if the temperature does not fluctuate that much during the day.  However if you are located in a city where there is a 30 degree or larger variance (it can be 64 degrees at 7am and then over 90 degrees by noon) or where rain showers come in short bursts, it can be a huge problem.  The majority of people viewing digital signage expect to see accurate weather within a reasonable time-frame of the current time.  Weather data that is up to 4 hours old is not useful information and can cause unwanted attention and problems for digital signage managers or operators. The weather data should be at a minimum refreshed every hour for the enterprise users.

Thanks!

13

Report bugs and errors / Re: Google Calendar

« on: June 20, 2016, 09:26:56 AM »

Just checked this functionality and it is still not working...This is taking a long time to fix.  Hopefully it will get corrected soon

14

New features and suggestions / New feature suggestion - assignable colors

« on: May 06, 2016, 02:30:19 PM »

Would be great if you could assign a color palette based on the account.  The same color palette loads for all accounts making it difficult to manage colors needed for specific accounts.
Thanks

15

Report bugs and errors / Re: Google Calendar

« on: April 20, 2016, 08:08:48 AM »

UPDATE:  Been communicating with admin and they are working on this issue. Not sure of timeline but I will post again when fixed