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Messages - arcos

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SignageStudio / Re: Scheduler won't allow me to change dates
« on: August 19, 2016, 07:54:07 PM »
This error is not only on a date field. Try to use buttons (up/down) on the screen to change a date (as a final change). And after that save the configuration. Everything will save fine.

SignageStudio / Re: Notifications have stopped work!
« on: August 17, 2016, 12:40:48 PM »
I can confirm that works now (I have received one notification).

Best regards,

SignageStudio / Notifications have stopped work!
« on: August 15, 2016, 05:43:19 AM »
I have sent this info to DigitalSignage support sew weeks ago but I see they don't care about it (I didn't receive any answer).
I have Enterprise account and few signages installed on different accounts. I have noticed a few weeks ago that notifications are not working anymore (when a player is offline). I have the same situation on every account.
Everything was fine a few weeks ago.

Dis you notice the same?

Best regards,

On my digital signage I'm using a Collection component to play some items (it's useful because I have two sections and different numbers of items and time in booth sections).
But in one section I would like to display a weather screen which should repeat like every item from my collection. I know that I can insert scene as a item to the collection. Is it possible to play weather (add zipcode to the weather scene) without using weather player (I can't add weather player to the collection)?


SignagePlayer / How to change a Clock font on Android Player
« on: April 15, 2016, 07:08:45 AM »
I'm using Android player and I have clock component there. I would like to use there font similar to Times New Roman. But every font I'm choosing in Signage Studio is correct only on PC Player. On Android I have always Arial font.
Where is the problem? Studio, Player, device? How can I change a font in clock?


SignageStudio / Re: Timeline schedules problem on Android Player
« on: April 12, 2016, 04:40:11 PM »
Ok. thank you for your answer. But i still think that a high priority with continue play doesn't work correctly.
I have a time schedule like this:

_ - is an empty space (nothing scheduled)
L - timeline with lower priority
H - empty timeline with higher priority

In this situation for the fist time after a player was started L timeline is played correctly. After that H timeline makes screen blank and starts to play as a continue play. Next day on the time when L should start we have still H as a continue play with higher priority and screen is still blank. When I restart player everything is fine again. Now I'm using empty timeline with the same priority as regular timeline with content and everything is fine but in my opinion something is wrong with priorities.

Best regards.

SignageStudio / Timeline schedules problem on Android Player
« on: April 11, 2016, 09:30:49 PM »
I think that I found a serous bug / problem in timelines schedules function on Android Player.
Because a Power Saving mode (Monitor off) doesn't work on my Android Player (I don't know if this problem occurs on all android devices) I decided to use a Scheduler for my timelines and display screen only during working hours - for the rest of the day I left empty schedule to make screen black.
But in my case "continuous play" function works in scheduler too. If there is nothing after scheduled timeline, this timeline is playing still even after scheduled hours.
To avoid this problem I created empty timeline and inserted it for short period of time after scheduled playing hours of my main timeline. It works but I saw that sometimes my main timeline doesn't start on scheduled time. I think that this situation occurs when empty timeline has higher priory than main timeline (even if empty timeline ends a long before main timelines starts).

This situation is very annoying.

Best regards,

SignageStudio / Exclude one category of items from timeline
« on: April 11, 2016, 09:23:28 PM »
I'm looking for solution to exclude one category of items (from catalog/xml/dropbox....??). I have connected c.a. 15 screens on one account. On all screens I have almost the same content except one set of items (pictures of products). I have c.a. 50 different products and on each screen I wold like to exclude one or two of them but on each screen it's different type of product (different pictures).

I was trying to use Catalog... but in catalog I have to sign all types of product I want to display on each timeline. If I add another product type I have to change every timelines. Additionally on Catalog I can't change sequence of products display (there is no "move up / down" option) - am I right?

I was trying to use XML file / XML Player. But here again - there is only option "product.(@type=='A')" in Items Path. I can't use it as "product.(@type!='A')".

I was trying to use dropbox - but here again is a filter option but I need "negative/exclude" filter.

Is anybody here who can help me how can I solve my problem in easiest way? I won't to create separate collection/dropbox folder for each timeline.

Thank you,

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