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Messages - digiSal

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1
SignagePlayer / Re: Mac Mini - Signage Player Critical Issues
« on: December 22, 2011, 09:28:42 AM »
I was able to see that one player stopped running. Here is what was on the screen. I count 10.




2
SignagePlayer / Re: Mac Mini - Signage Player Critical Issues
« on: December 22, 2011, 07:39:43 AM »
I cleared cookies again as stated above and this time deleted the stations from the Signage Studios. I was then prompted to register. I did so but eventually they crashed and I had to reinstall SignagePlayer.

Also, the Signage Studios app told me they were online so I thought this had fixed the issues but upon logging out of the Studio app and logging in again I saw that the players were not running. So I am not sure when they crashed.  The last update column on those stations were both in the 5100s

The only Reboot conditions are Reboot exceed memory and Reboot on error.

What else can be done to fix this?

3
SignagePlayer / Re: Mac Mini - Signage Player Critical Issues
« on: December 20, 2011, 07:41:19 AM »
I am having this same issue with four mac minis. I cleared cookies as stated above but when I reinstall the signage player it doesn't prompt me to register. It automatically starts the same campaign as before.

I am running OS X 10.6 and our account has been converted to 3.0

4
thanks eddie,

i sent an email to the email in your profile.

if thats not it, email me at sal @ mpcstudios . com


5
We are having this issue with multiple Mac Minis.

I had a chat with David in support and he said we needed the new mac mini with 2.8ghz dual core so we purchased it and are still having the same issue.

Any suggestions?

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