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Messages - admin

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1
may we ask what deals you are looking for?

best regards

-ADMIN

2
in studio, there is a toolbar button called Remove Spacing - what is it compresses the items in the channel so that spaces are removed. to use this button, select the channel which you want the spaces removed then click the toolbar button.

best regards

-ADMIN

3
New features and suggestions / Re: Raspberry Pi 4 as an option
« on: October 11, 2019, 02:10:56 PM »
currently, we do not support Linux in general. we may do so in the near future.

best regards

-ADMIN

4
the latest android player version 6.3 which is still on beta addresses this issue.  you can download the apk via this link: http://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk

best regards

-ADMIN

5
New features and suggestions / Re: HDMI TV / USB Web Cam Feed
« on: October 09, 2019, 09:08:29 PM »
We have the capability to connect any S-Video, Composite or Component source (satellite, cable, security cameras etc) via our USB capture card.   Check this mediaTV link out: http://www.digitalsignage.com/_html/mediatv.html

and also be sure to watch this video: http://www.digitalsignage.com/_html/signage_video.html?videoNumber=hdCaptureExtApp

best regards

-ADMIN

6
So, my question is are we going to get improvements to the JSON items and how they display on a scene canvas vs. how they actually display on a preview or screen?  Also, will we be getting back the Weather Item that was at least more user-friendly?

moving forward, there will no longer be Weather Item - the icons used there are SWF-based and we are moving towards dropping SWF altogether

best regards

-ADMIN

7
mediaPLAYERS, Hardware and accessories / Re: minix x7 videos flv h264
« on: October 03, 2019, 02:09:31 PM »
FLV, MOV and MP4 are the video formats supported.

make sure you are using h.264 video and acc audio

best regards

-ADMIN

8
SignagePlayer / Re: Signage player for android not showing text properly
« on: October 02, 2019, 09:13:34 AM »
are you using any styles like Bold, Italics, Underline, etc. ?  cave you tried without any Styles?

may we ask what player software version you are using?

best regards

-ADMIN

9
SignagePlayer / Re: blink of black screen at end of sequence
« on: October 01, 2019, 03:32:44 PM »
no it does not. as mentioned, its a normal occurrence to have momentary gap at the end of the timeline so even with windows device, there will still be a gap. with windows device though, it comes out more like a blink/flash.

best regards

-ADMIN

10
SignagePlayer / Re: blink of black screen at end of sequence
« on: September 28, 2019, 06:36:53 AM »
there is indeed a momentary black at the end of the timeline is a normal occurrence. on android devices, it becomes more pronounced if the image is high resolution which may take longer to load (even if its already cached) thus seems longer. assuming you have just one timeline, as a workaround, you can extend the duration so that the occurrence becomes less - for example, setting the duration to 60min means the occurrence of black is once every 60mins.  the maximum duration is 24hrs.

if you channel has more than 1 item and you wish to repeat playing them, enable the channel's property Repeat to Fit - this tells the player to repeat the content to fill the duration of the timeline.

best regards

-ADMIN

11
SignageStudio / Re: Google Calendar - Limiting Display by Time/Date.
« on: September 26, 2019, 10:40:34 AM »
the Filter group is for all JSON based component but it is not used in Google Calendar

Filter is used in conjunction with JSON Player specifically

best regards

-ADMIN

12
Report bugs and errors / Re: Signageplayer.exe - Application Error
« on: September 18, 2019, 02:35:26 PM »
it looks like a virtual memory issue.  can you check your virtual memory setting?

best regards

-ADMIN

13
Enterprise edition, branding and reselling / Re: Locking features from users
« on: September 17, 2019, 06:11:16 AM »
Hi,

question - how to update many users at once.
Example - update Public Network Category for all users with particular Entity Number.
Is this even possible?

regards
Jed

can you clarify what you mean by "update users at once" ? are you referring to privileges?

best regards

-ADMIN

14
SignagePlayer / Re: "NO Device" popup on androidplayer
« on: September 15, 2019, 01:29:11 AM »
as mentioned, no official date has been announced yet though we are anticipating its release early 4th quarter of 2019

all android device only supports Player Option for Power Savings features - unlike PC's, it does not have a setting similar to BIOS's Wake Up On RTC Alarm or Wake Up on LAN

best regards

-ADMIN

15
Enterprise edition, branding and reselling / Re: Adnet Feedback
« on: September 13, 2019, 04:48:03 AM »
mediaAdnet is still an active feature. you may join us on chat so you can have the issue troubleshot.

best regards

-ADMIN

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