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Messages - admin

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1
Please send an email to MSTech@mediasignage.com requesting to have Subaccounts converted to Free Account.  Send the request together with the following info:

Requestor's Reseller ID:
Last 4 digit of the card used:
Business IDs to convert to Free:

Make sure that each Subaccount only has one user login using a valid email.  You must send the request thru the registered email specified in the Account's Billing Info.  Note that if the above information is incomplete, the request will be disregarded.

best regards

-ADMIN

2
General discussion on the mediaCLOUD / Re: Can you help me translate
« on: December 02, 2019, 02:01:32 AM »
i am from Italy hello. Can you help me translate? /rardor

if you are referring to Studio software, you can set the language to Italian

best regards

-ADMIN

3
in Version 6 Studio, under Campaigns, double click on the video and check under its properties.

best regards

-ADMIN

4
SignagePlayer / Re: Android Player Displaying NO-DEVICE INFO
« on: November 25, 2019, 07:33:49 AM »
I ve got the same problem. i found your post and i installed the 6.3 version. so far so good but if i add videos it doesnt shows other channels anymore. the same campaign on the 6.2 version works perfectly. or it is a android 9 problem or its on the 6.3 apk?

thx for any help

may we redirect your issue to the chat support http://chat.digitalsignage.com

best regards

-ADMIN

5
instead of using the remote, attach a mouse instead to click on the controls

best regards

-ADMIN

6
SignageStudio / Re: Weather Add for Version 6.3.26
« on: November 22, 2019, 03:10:41 AM »
for version 6.x, weather player has been dropped however you can use world weather component.

please refer to this video tutorial: http://s3.signage.me/business1000/resources/Worldweather.mp4


best regards

-ADMIN

8
SignagePlayer / Re: "NO Device" popup on androidplayer
« on: November 10, 2019, 02:01:00 PM »
please take note of the following:
- snapshot on android devices does not show videos for android versions 4.4.2 onwards since the texture context had changed over android version. on version 6, videos will show in snapshot if Texture Video is enabled on the videos' properties. note however that not all android device supports this property since not all manufacturers adhere to openGL standards.  to put it simply, if Texture Video does not work, your device is not compatible with our platform.
- android uses linux kernel and the newer devices do not use build.prop where android player software used to pick up the android version from.  this is in no way critical to the operation of the device or software so may not be address.
- power saving options using Station setting is specifically for windows only - android devices can only use Monitor option

as far as officially releasing version 6.3 goes, we have been distributing this version and it has been deemed stable thus far so it is safe to say that 6.3 is currently our official release.

best regards

-ADMIN

9
note the following installation instructions:

Installation:

StudioLite can be downloaded directly from GitHub With git you will be able to easily update to the latest version of StudioLite as well as take advantage Angular CLI which is included in the bundle

currently the application should run under:

    typescript 2.4
    node 6.x

to install and host:

npm install -g npm (this will ensure npm 5.4.2 >)

Code: [Select]
git clone https://github.com/born2net/studio-lite.git
cd studio-lite
npm install -g @angular/cli@latest
npm install
open browser to: http://localhost:4208/

also note that the dependencies and their version are listed in the dependencies section of package.json. i would suggest that you consult your developer who has nodejs/angular framework development experience

best regards

-ADMIN

10
which source code are you working on? are you working on studio dashboard, studio lite or msgetstarted?

best regards

-ADMIN

11
issue the command: npm run release_jit

a folder called dist is generated - its content is the deployment files for your server

best regards

-ADMIN

12
as mentioned, please use the versions indicated as the source code was written with said versions of nodeJS.

otherwise, you will need to rewrite the source for nodeJS 12

best regards

-ADMIN

13
SignageStudio / Re: Software support
« on: October 29, 2019, 08:45:40 AM »
Unfortunately, we do not support Java Applets. We do however allow Custom Component built around Javascript and Webkit.

please refer to Open Source Development reference page at https://www.digitalsignage.com/_html/open_source_digital_signage.html

best regards

-ADMIN

14
New features and suggestions / Re: Audience Measurement in MediaSignage
« on: October 28, 2019, 09:51:49 AM »
hello Carlos

currently, the focus of the development team is on the new player architecture which is aimed to be release by mid next year before Flash's demise.  any additional features will be on hold until the new player's release.

we will forward this request but please do remind us again after we've released the new player.

best regards

-ADMIN

15
are you using an android device? if you are, can you enable the property Texture Video and see if the video playback is corrected

best regards

-ADMIN

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