MediaSignage support forum

community support => SignagePlayer => Topic started by: smcmillan on May 30, 2018, 02:25:49 PM

Title: SIGNAGE PLAYER NOT working after midnight
Post by: smcmillan on May 30, 2018, 02:25:49 PM
I am having trouble with my signage player seems to stop working after midnight.  I have checked all my power saving features on the computer and set them to never, its always plugged in.  Yet every morning I come in, the program has stopped and the screen is locked.  I set notifications yesterday and kept an eye on my email, but when I came in this morning I got a notification it stopped at 00:05 this morning.
My program is set to a single sequence and should run indefinitely.  I talked to customer support and they looked at it, and said it should just keep looping, but its not!  HELP!   Its running on a standard laptop, and its the only thing on that laptop.

Shaun
Title: Re: SIGNAGE PLAYER NOT working after midnight
Post by: epic paul on May 31, 2018, 03:41:58 PM
SMCMillan

I do not know why this worked for me but we added a 3 sec blank jpeg between each item on the timeline.  It reduced my lock ups considerably.

On a pc you can set the bios and or batch files to stop and restart on a schedule.  Google it - You could have it restart at 5 am and you should be good.

Paul Wheeler
Local Business Patriots / Email to My TV
mr.paulwheeler@gmail
636-368-7705