MediaSignage support forum

community support => SignageStudio => Topic started by: waltner on May 16, 2016, 07:12:51 AM

Title: Save upload function is not working
Post by: waltner on May 16, 2016, 07:12:51 AM
Hi,
The save and upload function is not working any more.
I can save and upload but the campain don't Change at the Players

Peter
Title: Re: Save upload function is not working
Post by: admin on May 16, 2016, 09:56:25 AM
Can you tell us what version of the Studio you are currently using?
Title: Re: Save upload function is not working
Post by: twtull on July 27, 2016, 03:21:29 PM
Same issue here. Signage Studio freezes. SS Version 5.0.99  Windows 10 machine.

Machine is new and installed newest SS version today. Sync works, but save and upload does not. Program freezes.

Any ideas?

Tom   
Title: Re: Save upload function is not working
Post by: admin on July 27, 2016, 03:49:55 PM
please contact live chat so we can investigate
Title: Re: Save upload function is not working
Post by: gchambers on July 27, 2016, 08:24:20 PM
I am also on Windows 10 and my issue is when I do a save/upload when I haven't made an actual change, the application freezes up and I have to restart it.
Title: Re: Save upload function is not working
Post by: admin on July 28, 2016, 07:06:51 AM
gchambers, can you please contact Lawrence in live chat as we would like to work with you so we can pin point the issue...
Title: Re: Save upload function is not working
Post by: admin on July 28, 2016, 07:53:44 AM
tx for the support, we found the issue and it is due to the mediaADNET latest release, we are working on a fix as we speak
tx again
Title: Re: Save upload function is not working
Post by: admin on July 29, 2016, 10:19:11 AM
the issue has been fixed, please test and let us know if all good,
regards
Title: Re: Save upload function is not working
Post by: gchambers on July 29, 2016, 04:39:31 PM
Yep, just tested it and working good...
Title: Re: Save upload function is not working
Post by: admin on July 29, 2016, 06:01:21 PM
great, glad to help!