MediaSignage support forum

community support => Report bugs and errors => Topic started by: akke on August 04, 2014, 04:48:08 AM

Title: Update signage player software in studio
Post by: akke on August 04, 2014, 04:48:08 AM
Signage studio 4.20.23

Station with windows XP updated correctly. (air 3.8.0.870)

Stations with win 7 did not update:
Computer 1 air v. 3.8.0.870 player 4.11.29
Computer 2 air v. 3.5.0.880 player 4.0.100

Station with win 8 displayed an "sorry, signage player cannot update" message on the screen.
Air v.14.0.0.110 and player 4.15.24
Title: Re: Update signage player software in studio
Post by: criley on August 04, 2014, 06:08:42 AM
Make sure to update the players too, not just the Studio.
Title: Re: Update signage player software in studio
Post by: admin on August 04, 2014, 07:31:04 AM
and make sure you have the latest Adobe AIR version running...
Title: Re: Update signage player software in studio
Post by: akke on August 07, 2014, 06:28:45 AM
This post was about failing to update the players trough signage studio. Sorry for my bad explanation.