MediaSignage support forum
community support => SignageStudio => Topic started by: KRob on April 04, 2014, 12:06:30 PM
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I just started using the clock component in a weather scene.... But most of my stations display the wrong time. I thought it was maybe due to the time zone settings being wrong on the media box, but when I went to go check, they are listed as the correct time, date and time zone.
Soo... Why is the clock component showing a different time than the computer(media box) it's on? Is there a step I'm missing?
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I hope you are using the clock component and not the clock swf available from the resources imported.. The component cant go wrong
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We're server customers, so we don't have access to shared resources.
Exactly what I did:
Created a new scene under scene editor
-added multiple weather items, adjusted their sizes/types/etc
-added text items, adjusted their sizes/fonts/placement
-added clock component (Dragged and dropped from "components" menu) for the date
-added a second clock component (Dragged and dropped from "components" menu) to show the time
Everything works fine, but when I do a snapshot to check in on the players, the clocks are almost all wrong... some of them are WAY off... but oddly enough, there are a few that are correct. I should note that our media boxes are located throughout the US, so they will be showing various times/time zones.
Am I right in that it should be calling the time from the time setting on the media box? Or does it use another way?
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The time setting is from media box not the server or any other setting as far as i know
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Well, there's something wrong somewhere. The media box's clock in Windows is correct.
Can someone please help?
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Rob; You could checked whether the RTC battery is working proper, Better to contact the Live chat