MediaSignage support forum

community support => Report bugs and errors => Topic started by: paulie on November 22, 2013, 06:56:55 AM

Title: Android App closing on login
Post by: paulie on November 22, 2013, 06:56:55 AM
We are using a Android based tv box with 4.2.2.
The digitalsiganage app was downloaded from the play store and installed.
Everything works fine up until the point of entering our login details.
We enter our username and then password, we click on the login button and the app closes.

Does anybody have any ideas why this is? Admin?
 
Title: Re: Android App closing on login
Post by: ANOOP on November 22, 2013, 08:24:45 PM
Are you using 1 Ghz processor? For decent working you would need 1.6 Ghz
Title: Re: Android App closing on login
Post by: paulie on November 27, 2013, 05:30:35 AM
No, its a 1.6ghz Dual Core.
This normally indicates that the app is not compatible with the Android OS version.