MediaSignage support forum

community support => Report bugs and errors => Topic started by: Barry on July 31, 2009, 09:20:24 AM

Title: keep getting error
Post by: Barry on July 31, 2009, 09:20:24 AM
Yesterday afternoon and again this morning I tried to upload a swf file and only got error failed to upload to server message. I tried both web based as well a desktop. Any ideas?

Cheers!
Title: Re: keep getting error
Post by: admin on August 01, 2009, 01:24:07 AM
This will happen for 1 of several reasons:

1. If the internet connection was lost on your end
2. If our server was restarted (which by the way WILL NOT effect the AIRPlayer, only the Studio)
3. If the file you are uploading is VERY large and got corrupted.

Please try again,

David.
Title: Re: keep getting error
Post by: Barry on August 13, 2009, 02:15:28 PM
oddly enough it seems to be related to the filename. When I changed the filename to something simpler it loaded up fine. :)

Cheers!


Title: Re: keep getting error
Post by: admin on August 13, 2009, 11:49:28 PM
Yes, you are right. We do have a bug so we currently do not support none standard characters in uploaded file names so please keep your file names simple, (A-Z 0-9, spaces and underscores)

Regards,

Sean - MediaSignage.com