MediaSignage support forum

community support => SignageStudio => Topic started by: ceb on June 03, 2009, 07:23:10 AM

Title: Unable to install the Signage AIR Studio
Post by: ceb on June 03, 2009, 07:23:10 AM
Hello,

I did try to install the desktop version of Signage AIR Studio, but it failed. The download seems to start but it stops after a few seconds. Adobe Air gives the following message. Error No 2032 ??

Could you please help me ?

Many thanks, regards
ceb  :(
Title: Re: Unable to install the Signage AIR Studio
Post by: admin on June 03, 2009, 10:21:34 AM
Did you every install the AIRStudio before ?
Best thing is to:

1. Go to Add/Remove programs and Remove any installation of the AIRStudio
2. Delete C:\Program Files\SignageStudioAir
3. Re-Install the AIRStudio

Let me know

D.
Title: Re: Unable to install the Signage AIR Studio
Post by: ceb on June 04, 2009, 12:04:57 AM
No, I have never installed AIRStudio before.

I do not have any installation of AIRStudio on my PC. But, I did install Adobe AIR on my PC, I thought that it would help installing AIRStudio. My internet connection is very slow at the moment (45kb/s)
Title: Re: Unable to install the Signage AIR Studio
Post by: admin on June 04, 2009, 01:46:21 PM
Our AIRPlayer is around 18MB so 45K may be the issue.
Try download it manually from here to desktop and running from desktop once download.

http://master.mediasignage.com/masterserver/airplayer.air


Always glad to help,

Sean - MediaSignage.com

Title: Re: Unable to install the Signage AIR Studio
Post by: ceb on June 05, 2009, 12:19:44 AM
I have a faster internet connection now, so the download worked fine. The connection speed was an issue.

Thanks a lot for your help, best regards
ceb  :)