MediaSignage support forum

community support => General discussion on the mediaCLOUD => Topic started by: warwickwater on July 17, 2012, 09:51:41 AM

Title: More player/ studio comms issues.
Post by: warwickwater on July 17, 2012, 09:51:41 AM
Desktop studio, version 3.0.1110, under win 7.

Player PC, has same player version - except it isnt running. No mediasignage process running, nothing.

BUT studio shows it clearly as 'connected' and even has a 'last update' count running and resetting.

Impossible surely???
Title: Re: More player/ studio comms issues.
Post by: admin on July 17, 2012, 08:45:24 PM
make sure you delete the SignagePlayer cookie and re-register.
If you still have an issue, contact http://chat.mediasignage.com so they can login into your Player PC and diagnose for you.

Regards.