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Topics - trystnw

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General discussion on the mediaSERVER / Reset billing username / password
« on: November 26, 2012, 01:49:51 AM »
Hi -

How do you reset your billing username and password  for signage server ? Can you manage your account online ? (Check number of licenses etc )

I cant seem to find it on the site

2
Good Morning

I am trying to install mediaserver for a banking client and they are hyper about security. This gives me too fundamental problems and I was wondering if there was a workaround

1. Is it possible to install media server on a hyper V Virtual Machine ? The fundamental Issue is that there is no direct support for USB in Hyper V . I have to use a USB redirector such as the one provided by incentivespro dot com
2. The Internet connection available to me is a proxied connection with a username and a password. The installed throws an error saying error 407 proxy authenticstion required. Is there an offline installer available such that I can download the installer, setup and then register rather than installing from the online installer ? I managed to circumvent this by using a USB dongle based Internet connectivity solution , however I now have a new error. I enter my billing username and password at the first screen, go to the screen where I configure the DNS names, say refresh and when I hit continue, It asks me to enter the correct billing username and password for this particular media key. This is an urgent requirement and any help would be greatly appreciated. Also what times is the online support available via chat ?

Thanks

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