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MediaSignage support forum

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SignageStudio / User to access only Statios
« Last post by HerbeMannABg on October 17, 2017, 02:47:34 AM »

I have a level 8 user which I want to have access ONLY to Real-Time Reports. On the users settings, admin interface option, the only option with 1 is View Reports.

Is there a way to hide other reports on the "Server Stats and Reports" page?



Report bugs and errors / RSS Reader does not parse spacing correctly
« Last post by steveRedMinnow on October 13, 2017, 08:39:56 AM »
I have created a script for Google Docs that takes a document and creates an RSS feed from it. It keeps all the formatting: paragraph spacing, paragraph alignment, (right, left, center), text decoration, (bold, italic, underline) and the text is encapsulated in CDATA within the RSS.

All the formatting comes through and displays perfectly in the Digital Signage player. However, I have noticed that if there are extra spaces within a sentence, the DS player does not display it correctly. It only displays one space instead of multiple ones. In doing research online, the first suggestion was to encapsulate all the text as CDATA, which I have done, but the problem still exists. Additional investigation indicates that the RSS reader ultimately handles how to display sentences with multiple spaces, and they can chose to ignore it.

Here is a link to the RSS feed: https://script.google.com/a/redminnow.com/macros/s/AKfycbwosUauZCSiuYPZvkPSKJ-E4TGNn1fAHvPeilU9wmw2Cpmmesdr/exec
You can see the extra spacing from the result, (if you look at the source code and not through a default RSS reader). However the DS player does not display it that way.

Any suggestions or fixes would be appreciated.
SignagePlayer / Re: Android signage player doesnt support background channels
« Last post by parasynadmin on October 11, 2017, 05:25:38 PM »
Ron the Guru solved the problem. Deleting cache didn't solve it ....deleting data via settings>media player on the droidX, reboot and re connect got it working!  :)
SignagePlayer / Re: Android signage player doesnt support background channels
« Last post by admin on October 11, 2017, 10:23:43 AM »
Please connect with Live support: http://chat.digitalsignage.com so we can check on your campaign settings.
SignagePlayer / Re: Android TV app html5 component
« Last post by admin on October 11, 2017, 10:22:53 AM »
we do plan to in release 6.0 to have it be part of the store yes.
for now you can sideload on any Android TV (Sony Barvia recommended) via:




SignagePlayer / Re: Android TV app html5 component
« Last post by wikwak on October 11, 2017, 09:45:06 AM »

We are trying to install the player on our Sony Android TV but it says this app is incompatible with your device on google play store.

Are you planning to update the android app? Also, can you please update us about the new html component as well?

New features and suggestions / Re: Use Google Spreadsheets Dynamically
« Last post by paullarry on October 11, 2017, 12:50:37 AM »
Yes, It'll open way more possibilities to gain some great attention. Plus there are many other more dynamics features that can be added like scroll news feed from designers pc/server. Or any feature that allows designer or marketers to changes something anytime they want.
SignagePlayer / Android signage player doesnt support background channels
« Last post by parasynadmin on October 10, 2017, 06:16:22 PM »
I have a "welcome to fantasy Island" timeline for visitors to our company. We update channel 1 rich text  with the persons name and optionally their company.  This channel is overlaid on channel 0 which is a graphics background to give it a bit of "sophistication". This works perfect on the Windows version of media player,  and wanting to simply things I bought the Media droid. However on the MediaDroid the channel 0 graphic is displayed, but not the rich text channel...which sort of defeats the purpose of this Timeline. Any ideas on what I have done wrong, or a work around (apart from not overlapping the channels on the screen type)  or whether an update will fix this. currently 5.0.4 (5.0.97)  on AIR version Apart from this the little droid works perfectly for us, plays full HD video .. everything
SignagePlayer / RS232 control using eventghost or other method
« Last post by topangan on October 09, 2017, 09:56:24 PM »
I am looking for someone/anyone to help me setup eventghost or any other application that can control a tv through a rs232 port.  I need to be able to turn on and off my televisions automatically when the signage player starts up and shuts down.  Just not able to do this on my own...
Report bugs and errors / Re: Transition Bug
« Last post by admin on October 09, 2017, 04:28:43 PM »
Please note that in today's release we improved transitions substantially, so please re-test transitions (which are on by default) in release 6.0 RC latest
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