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MediaSignage support forum



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21
Report bugs and errors / Andrpid apk 6.3.2.6 can not login
« Last post by hapishyguy on November 12, 2021, 09:35:32 AM »
Hi,

I have installed the apk 6.3.2.6 on various boxes and phonesand they all have the same issue. When we type our username and password nothing gets types. It keeps blank. As we type on our keyboard nothing gets typed in the app.
How do we fix it.

Thanks


22
New features and suggestions / Toast POS
« Last post by dpatch123 on October 26, 2021, 05:10:29 PM »
Hello
Does anyone have or know have directions on how to integrate Toast POS with Digital Signage software.   
23
SignageStudio / Re: google sheets component not working
« Last post by admin on October 23, 2021, 04:14:22 PM »
for google sheets, please try re-generating your tokens.  we just finished making an overhaul to the service and currently awaiting approval from google's app verification process.

if you receive the message "app is not verified", you can ignore this, click advance and proceed

best ragards

-ADMIN
24
SignageStudio / Re: google sheets component not working
« Last post by xtranumerik@live.ca on October 23, 2021, 04:03:14 PM »
Google Sheet Not Working me to
25
SignageStudio / Re: erratic behavior creating scenes
« Last post by topangan on October 05, 2021, 04:28:19 PM »
if you are using the rich text component, check the "auto scale" box to see if that resolves the issue.
26
SignageStudio / Re: erratic behavior creating scenes
« Last post by byoung on October 05, 2021, 03:33:23 AM »
thanks for the reply Topangan. I created a scene tonight and in the studio it's layout looks exactly like I want but on the TV it is way off.
I posted a couple images on imgur to show what happens...

https:slash/imgur.com/a/fpGAhVz

he display for my computer is the model and size as my signage display. All suggestions are greatly appreciated. thanks
27
SignageStudio / Re: erratic behavior creating scenes
« Last post by topangan on October 05, 2021, 01:57:45 AM »
As far as the positioning of text when using the anchor, yes I have experienced that as well.  My guess is it is a bug.  Unfortunately, don't know of a fix at this point.  In terms of the position of components in scenes, I have not experienced that so you will have to elaborate more on exactly what is happening to you.  Typically, it has to do with the sizing and resolution of the scene, player, and the display.
28
SignageStudio / erratic behavior creating scenes
« Last post by byoung on October 04, 2021, 06:05:50 PM »
I've noticed that when I'm creating and editing scenes, weird and unpredictable stuff happens. For instance, I added a rich text component to a new scene, and when I click the middle vertical anchor box (in properties), the text vanishes from the scene stage. The text still shows in the properties panel but not on the scene stage. Sometimes it reappears if I save the changes, but sometimes not. Anyone else see this happen?

Another thing is the often position of components shown in the scene stage in the studio looks nothing like what it looks like on the tv screen. I find I have to play around and constantly upload the changes to see the actual look on the tv.

Anyone else have these problems and more importantly, have suggestions to improve it?
29
SignageStudio / Re: YouTube Component
« Last post by byoung on October 04, 2021, 05:56:17 PM »
Frustrating. It's been a couple months now.
30
SignagePlayer / Re: Problems with HTML5 component: not loading, not refreshing
« Last post by topangan on October 04, 2021, 04:33:51 PM »
Sorry, it won't work on the Android.  Not sure specifically what the issue is but it has something to do with the page rendering.  Should work on the Windows however there was someone else on the forum who recently posted that was having the same problem.  There are limitations with the Android devices and displaying of web pages is one of them.  If you can get a JSON feed, that would be the best option that does work with both Android and Windows devices.
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