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Messages - topangan

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SignagePlayer / Re: Digital signage player - Windows version
« on: February 27, 2019, 12:14:30 PM »
I would get on with chat to see what might be causing the problem...

SignagePlayer / Re: Digital signage player - Windows version
« on: February 27, 2019, 07:43:01 AM »
Is this the first time you have used the player (starting up to register)?  If it is, check your internet connection as the player may not be communicating with the DS servers.  Check to see if your internet connection is active and if it is, check for local and network firewall rules that may be blocking the connection.  If you have already registered the player, I would get on chat for assistance...

I would definitely support this improvement or provide proof of play reporting some other way

mediaPLAYERS, Hardware and accessories / Re: SIMPLE WELCOME SIGN
« on: December 05, 2018, 09:30:07 PM »
you can use the DS MediadroidX player as this should fit the bill.  You will need to connect using wifi to update the player.

Make sure your calendar mode setting is on "Offset" and the days before and after today are set to "0".  Not sure what version you are on but you may have to set the display mode to manual.  Also, it shouldn't be cycling through a single days events as it should be displaying everything that is listed for that day.

studio pro...you can watch the scheduler instructional video

Yes, you can use the scheduling functionality of the application which gives you the ability to play media on any schedule you can think of

Don't think there is a way to do what you want.  Also Adnet is limited to media that is one minute or less in length.

New features and suggestions / Re: random order in collection component
« on: September 25, 2018, 10:54:38 AM »
Wanted to check-in on the status of this feature...Is it still on the roadmap and if so, what is the approximate planned release date?

SignageStudio / Re: Image Quality Issues
« on: September 20, 2018, 07:15:22 PM »
okay then check your player. Not sure if it is windows or not but check to see if the screen resolution is displaying 1920 x 1080, and then check to see if scale/layout is 100%.

SignageStudio / Re: Image Quality Issues
« on: September 20, 2018, 08:26:46 AM »
Are you using scenes or screen templates?  My guess is one of these or both are not set to 1920 x 1080...

Yes, Ron in support is awesome!
I converted some of my MS Droid players to v6 and started having issues as well.  I was having issues with the players restarting periodically and going dark.  Additionally, v6 handles videos differently so you will not be able to have continuous play between videos without a fade.  It took a lot of trials, testing, and being on chat, but once you figure out how to set them up, they do work (at least they have been working for me for at least the past 3 weeks without problems). 

Is this issue affecting the MediaSignage droid player or the media signage application running on android computers?

SignagePlayer / Re: Contract to maintain signage network
« on: September 17, 2018, 10:41:48 AM »
Hello Filla,
Just sent you an email to see if we can meet your needs.

Report bugs and errors / Re: Transition between videos on timeline
« on: August 10, 2018, 08:49:05 AM »
Hey Paul, thanks for responding to my message...
I also put jpg's between my media when needed to make a smoother transition. We tried flv's also to stop the blanking and no luck.  However, your suggestion to revert back to v5 seems like the only logical option at this point unless the uninterrupted issue is going to be addressed in v6.  I would prefer to have all of my customers on the same version...

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