MediaSignage support forum

community support => mediaPLAYERS, Hardware and accessories => Topic started by: zahi_k on July 07, 2020, 10:58:20 PM

Title: Black Bars appearing on video wall
Post by: zahi_k on July 07, 2020, 10:58:20 PM
I am a newbie in DS and my company would like to re purpose some screens and media player bought for another project.
I have managed installation and looped the screens via DVI, while main input from media player is via HDMI.
Screens in use are Samsung UM55H-E and the Media Player is Samsung sbb-d32ax2 "Windows XP".
while i set the resolution on each screen to 1920*1080 and once i connected the media player, the whole 4 screen now a full resolution of 1920x1080 so the video wall looks stretched.
when i uploaded my images/video to the media player and run it using "media player, VLC, media player classic, image viewer"  the video,images looks squeezed horizontally but shows in full screen across all monitors, but with black bars on the left and right sides.

any idea or recommendation to solve this out?

unable to upload photos and videos to show example,

Title: Re: Black Bars appearing on video wall
Post by: admin on July 09, 2020, 03:16:15 PM
if i understand you correctly, you are launching VLC, media player classic and image viewer from the player?

normally, black bars appear if the aspect ratio differs from actual screen. for 1920x1080, the aspect ratio is 16:9. if the video or image for instance has an aspect ratio of 4:3 then black bars will indeed appear. if you are using externals apps vlc, media player and image viewer, you would need to set turn of "respect aspect ratio" on these apps. same property is also available on images and videos placed on the timeline

best regards