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Messages - KRob

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New features and suggestions / Re: campaign rotation between screens
« on: June 14, 2017, 08:54:35 AM »
I love this idea as well!

SignagePlayer / Re: Weather Slow to Update
« on: June 12, 2017, 09:22:52 AM »
this is still an issue despite the update.  The only way I can get the weather to update in a timely manner (we're talking 2+ hours) is to completely reboot the machine...

I saw in the last post from admin - the update was to make sure the weather will update in 1-2 hours?  Is there no way to get it to update faster than that?  I don't expect it to be live, but 30-45 minutes seems much more reasonable than 1-2 hours.

SignagePlayer / Re: SignagePlayer Crashes/Freezes on Weather Scene
« on: May 24, 2017, 12:18:48 PM »
Now, its not freezing anymore, but it won't show any of the live weather data.  it only shows the background image.   Are there problems with the weather components again?  I'm not using world weather.

SignagePlayer / Re: SignagePlayer Crashes/Freezes on Weather Scene
« on: May 19, 2017, 12:07:10 PM »
We're using Media Box 200s.  Reboot conditions were already set. 

We really don't have a lot going on in the weather scene (although - isn't this system designed to handle multiple animations? The preview campaigns are all super busy, showing the capability of the software..)

There's only one animation for the current weather conditions, otherwise there are static weather icons, temperatures and a background image. That's it.  I deleted & re-uploaded the background image in case that caused it, but that didn't help.

I don't have time to go through and remote in and delete all the cache folders right now, I tried one... we'll see if that works. 

SignagePlayer / SignagePlayer Crashes/Freezes on Weather Scene
« on: May 17, 2017, 07:30:41 AM »
We have 30 units, about half of them are totally freezing on one of our weather screens.  When I remote into them, I see the "SignagePlayer.exe has stopped working..." message, and the only way to fix is to totally reboot.  It happens every couple days, and only on half the units.

This makes no sense whatsoever... I don't know why it wouldn't be happening on all of them, and why it wouldn't be happening every time that weather scene plays. Feels like there's gotta be a glitch somewhere.  Is anyone else having issues with anything similar?

SignagePlayer / Re: Weather Slow to Update
« on: April 10, 2017, 06:58:11 AM »
We're server customers -- do we get that update, too?

SignagePlayer / Re: Weather Slow to Update
« on: March 31, 2017, 07:45:10 AM »
.... Anyone?    Our current weather is showing temperatures from hours ago..

SignagePlayer / Weather Slow to Update
« on: February 27, 2017, 10:13:02 AM »
We utilize the weather component, and it seems it takes hours to update the current weather conditions.   Any idea why there's such a lag?

General discussion on the mediaCLOUD / Re: Signage Studio update 2.2.2011
« on: January 25, 2017, 07:34:53 AM »
I'm also receiving this error ("Download failed There was an error downloading the update. Error# 16824") while trying to update from Version 5.0.80 on a Mac -- so I can't use the uninstaller listed above, as it's a Windows-only program.  What do you suggest I do?

Studio (Legacy / SignStudio) / Re: Facebook/Twitter components
« on: January 13, 2017, 08:28:48 AM »
Have you been able to do this using DigitalSignage's setup? 

Studio (Legacy / SignStudio) / Re: Facebook/Twitter components
« on: December 28, 2016, 09:06:45 AM »
Any plans to change this in the future?   You'd think there must be a way to have a Facebook/Twitter feed without having permissions to the page...

SignagePlayer / Re: Watchdog not reporting back correctly
« on: December 28, 2016, 09:04:28 AM »
I run players for two different organizations, on two different networks and still have the same problems as the gentleman above.  I've tried all the fixes listed here but still no solution.

I do find that the issue is much better when I use scheduler and not the sequencer, which I find odd...

Studio (Legacy / SignStudio) / Facebook/Twitter components
« on: November 14, 2016, 07:51:04 AM »
Must I have access to the admin Facebook page to build a Facebook feed using the Facebook component? 

I work with a very large company and there's absolutely no way I'll ever be granted any sort of access to the admin of the Facebook account.

Is there a way to do it without using the account the page is built under?

Same thing goes for Twitter... I'll never get the login info or access to the Twitter page.  Is there no other way to show a Twitter feed?

Report bugs and errors / Weather scene - Current Weather Won't Update
« on: October 10, 2016, 10:50:11 AM »
We're server customers, we updated our players to the 5.0 version and were happy to see the weather component working again.  However, I've noticed the 'current conditions' haven't updated since this morning on any of our machines.

Whats up with that?  Is this a weather.gov issue, or are there still issues with this component?

Correct, it was the MIME type.  Joe on chat took care of it. Thanks!

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