December 14, 2018, 01:34:49 PM
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MediaSignage support forum



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1
Report bugs and errors / Re: RSS feeds quit working
« Last post by admin on December 12, 2018, 03:14:18 PM »
what player device are you using and what is the version of your player?

if you are on studio pro, go to Stations section then highlight the player - you will then click on the Clear Caching icon and allow the player to reboot.  see if feeds starts working again

best regards

ADMIN
2
Report bugs and errors / RSS feeds quit working
« Last post by BishopV on December 12, 2018, 01:08:57 PM »
Need help. None of my RSS feeds are working now. The were working as of 3:30 yesterday (12/11/18) and this morning, they disappeared and I cannot get them back. They appear in the SudioPro session but not on the actual player. Any ideas? Did i miss some news in an update?
3
New features and suggestions / Re: Parse XSLT
« Last post by admin on December 12, 2018, 11:08:10 AM »
thank you for your suggestion - we will forward this to our dev and see what they can do about this - we cannot guarantee though that this will be implemented.  we are assuming you are referring to XML files viewed on the html or the browser component?

best regards

ADMIN
4
thank you for your feedback - we will forward your suggestion to our dev and see if they can do something for this.  we cannot however guarantee that this will be implemented

as for stations sort, if you are in studio pro's stations section, clicking the column heading sorts the column switching between ascending and descending order.

best regards

ADMIN
5
New features and suggestions / Re: RE: Browser component playing .mp4s
« Last post by admin on December 12, 2018, 10:45:47 AM »
the nw.exe and the support DLL's from nwjs are unmodified.  we however cannot guarantee that the webkit's support scripts is compatible with latter versions of nwjs as this is still being tested by our devs

best regards

ADMIN
6
Open source Digital Signage / Re: nstall node_modules onto a web server?
« Last post by admin on December 12, 2018, 08:42:04 AM »
may we ask why you have installed nodejs on your web server?

ADMIN
7
New features and suggestions / Re: Sorting Scenes
« Last post by admin on December 12, 2018, 08:28:37 AM »
thank you for your suggestion - we will see if this can be done for scenes

for the meantime, see if you can organize your scenes using Folders and try using the search facility to locate the scene you want.

best regards

ADMIN
8
Report bugs and errors / Re: Thumbnail camera inactive.
« Last post by admin on December 12, 2018, 08:18:48 AM »
we saw the issue and we will have this reported to our dev

thank you for pointing this out

9
Report bugs and errors / Re: Resources Missing When Duplicating Scenes
« Last post by admin on December 12, 2018, 07:10:50 AM »
after duplicating the scene, can you first save and then go back to said scene - see if the image then appears

if the issue persists, please join us on chat so the tech support personnel can gather more info about the issue and report this to the dev

best regards

- ADMIN
10
SignageStudio / Re: Issues C/P Timelines
« Last post by JoeNitro on December 11, 2018, 03:54:31 PM »
re adding the template and relinking the channels did the trick. awesome
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