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Messages - admin

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1
the current implementation does not support such filtering.  it can only do filtering in "days" but we may probably have other filtering in the future

best regards

-ADMIN

2
we do provide custom content creation service given that you have a requirement.  for more info regarding this service, please refer to this page: http://www.digitalsignage.com/_html/content_creation.html

best regards

-ADMIN

3
SignagePlayer / Re: APK for signage controller?
« on: April 22, 2019, 05:04:52 PM »
the signage controller app is distributed upon request.  for the direct link, you may download from this link: http://galaxy.signage.me/Code/Install/apk/SignageController.apk

best regards

-ADMIN

4
in the case of transitions, Use GPU option tells the player to use the hardware gpu for surface texture processing.  if enabled, the GPU "cuts out" areas on the image where transition is occuring.  where exactly is the image? is it on the scene behind the JSON items ?

it may be best if you could join us on chat so that the support personnel can take a look at the campaign setup.

best regards

-ADMIN

5
are you referring to the transition pool? or the soft transition that is the default of all players? also what player device are you using?

if you are using player version prior to version 6, you are using transition pool and your items with transition has a background image, double click on said image and enable Use GPU.

best regards

-ADMIN

7
New features and suggestions / Re: World Weather suggestions
« on: April 04, 2019, 05:33:35 AM »
the new world weather would follow the language setting of the player.  note that only the world weather info adjusts to the correct language.  as for custom fields, you can choose to define your own field by setting it at the Field portion of the Definition group (in 6.2, go to General tab and then go to Definition group).  the Field Path defined there overrides the settings for the weather drop down list

as for date/time, you may be referring to the clock component in which you can define various formats unless you wanted to add dates on the world weather component as well?

best regards

-ADMIN 

8
we are on our final stages of beta testing so for testing purposes, you may try this release candidate:

http://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk

see if you no longer get the No Device message on your device.  in studio, it will still be identified as Linux 4.x (as this is the kernel used by android 7, 8 and 9)

again, note that this is still a beta release

best regards

-ADMIN

9
if you are referring to campaign themes, currently you cannot change/customize them.

-ADMIN

10
html component is a simple web page renderer - it can handle simple javascript and css.  the page seems to be built with Kendo-UI library thus it is too complex for the html component.

may we ask if you are using windows or an android device?

best regards

-ADMIN

11
thank you for pointing this out.  we have reported this issue to our devs and will find a fix for this

best regards

-ADMIN

12
we have forwarded this as a future feature request to our dev.  note that we cannot promise though that this feature will be added

best regards

-ADMIN

13
wordpress is indeed known for mangling codes. was trying to access the url http://reikibydiana.com/test-banner/ - is this is word press site or does it point to a simple html page?  (we can't seem to access the server - the domain reikibydiana.com seems registed but does not resolve to an IP thus we can only assume this is your local webserver)

also, the value -1 in your first post found in the function adNetStart, you have the correct id code on your actual page?

for privacy reason, you may join us on chat http://chat.digitalsignage.com so you can give us the actual url for us to check

best regards

- ADMIN

14
mediaPLAYERS, Hardware and accessories / Re: minix x7 videos flv h264
« on: March 28, 2019, 08:01:23 AM »
I have recorded several five FLV files. I want to combine them to make one WMV file. I know how to convert the FLV to WMV and then record. How do I make the five into one file.

we do not support WMV but there are lots of free tools that allows you to merge videos into one.  one we can recommend that works with our platform is Freemake Video Converter: http://www.freemake.com/downloads/

best regards

-ADMIN

15
for a faster response, please join us on chat: http://chat.digitalsignage.com

best regards

-ADMIN

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