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Messages - admin

Pages: 1 [2] 3 4 ... 343
16
SignagePlayer / Re: Multiple Screen with one android device?
« on: July 13, 2021, 04:47:54 PM »
You will need some sort of HDMI splitter to split the hdmi signal to all 4 tvs. But you will be limited  to the same content on all 4 TVs and will be limited by the length of the hdmi cables you will be using.

17
SignagePlayer / Re: Signage Player Constantly Restarting
« on: June 28, 2021, 03:48:41 PM »
ExtApp/Capture component does not work on android devices - it is only available for Windows players. is the component placed in a common channel? are you doing any template switching while the ext app is open?

we are currently working on a newer version to replace the HTML component but will be released some time late this year.

best regards

-ADMIN

18
SignagePlayer / Re: Signage Player Constantly Restarting
« on: June 21, 2021, 04:03:07 PM »
can you check if the sequences are indexed correctly, starting with the value 0.

if that is not the cause, what player software version are you using? and with that, what are the processor models ?

best regards

-ADMIN

19
I am encountering the same issue with Signage Player Version 6.4.10. We have a duel screen campaign (3840 x 1080). We upgraded our media boxes from windows 7 to Windows 10. The player just shows the campaign (screen 1) on first monitor while the second monitor shows a small vertical line (screen 2).

We tried downgrading the signage player to version 5.0 but the content did not load correctly. The background color for scenes were missing and dynamic effects/position did not work.

The same campaign works on the latest Media Box shipped with Windows 10 and signage player 6.4.10.

Please advise on how to solve this issue. Thanks.

if you will be using version 5 as your player and you are using background color and other effects, you would need to use version 5 studio as well as there settings are different.
Version 5 Studio: http://galaxy.signage.me/Code/install/exe/5.0/CloudSignageStudioSetup.exe

best regards

-ADMIN

20
SignagePlayer / Re: Signage Player - wont login
« on: June 04, 2021, 03:46:55 PM »
since this involves account, to preserve privacy, we advice you to join us on chat at http://chat.digitalsignage.com

best regards

-ADMIN

21
General discussion on the mediaCLOUD / Re: Scrolling Text
« on: May 27, 2021, 03:53:03 PM »
How do I use the "RSS feed file" you mention? Is this an option in the "RSS news" Component?

its a text file containing the RSS markup tags. you can refer to this page for more info: https://www.w3schools.com/XML/xml_rss.asp

here's a sample of what the rss file would contain in your case:
Code: [Select]
<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0">

<channel>
  <title>Pursuit RSS Feed</title>
  <link>https://www.w3schools.com</link>
  <description>Free web building tutorials</description>
  <items>
    <item>
      <title>The First Item's Title</title>
      <description>
        <p>The First Item's Line 1</p>
        <p>The First Item's Line 2</p>
        <p>The First Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Second Item's Title</title>
      <description>
        <p>The Second Item's Line 1</p>
        <p>The Second Item's Line 2</p>
        <p>The Second Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Third Item's Title</title>
      <description>
        <p>The Third Item's Line 1</p>
        <p>The Third Item's Line 2</p>
        <p>The Third Item's Line 3</p>
        <p>The Third Item's Line 4</p>
      </description>
    </item>
  </items>
</channel>
</rss>

you then host this on a web host and set the RSS to [Custom] instead of [Embedded] and point the url to the rss file (ex. http://192.168.0.100/myRssFeed.rss)

best regards

-ADMIN

22
for local weather info, you can use our world weather component.

if you are looking for weather news feed from your local weather news, you can ask your local news website if they have RSS Feeds or Media Feeds you can use. for text based news feed, use the RSS Component and for video or podcast feed, use our Media RSS Component

best regards

-ADMIN

23
General discussion on the mediaCLOUD / Re: Scrolling Text
« on: May 26, 2021, 03:07:40 PM »
we will ask our developers to look into it. most users only use the title part only to create horizontal scrolling messages so they would need to evaluate if the feature will be beneficial to most users. note that using RSS feed file could overcome this and we mostly ask users to do this if you need paragraphs in description instead.

best regards

-ADMIN

24
our devs are aware of this issue and will be fixing this in the coming release

best regards

-ADMIN

25
external app component only allows you to configure the what app you wish to launch thus will not show within studio. also note that this only works if you are using windows player and not android devices.

if you need to close the web browser player using taskkill, the format is:
App Name: C:\WINDOWS\system32\taskkill.exe
Command Line: /IM firefox.exe

best regards

-ADMIN

26
SignagePlayer / Re: Flash Player Replacement
« on: May 11, 2021, 03:58:33 PM »
Is it possible to Preview a campaign in a web browser now that Flash is no longer an option?

In anticipation of Flash's demise, as early as version 6.2 of Signage Studio, the desktop software, it already has a built in "Full Screen" preview. It also has both Timeline and Campaign preview (refer to https://www.screencast.com/t/myECkVoy0zG their locations) and while the preview is running, you can switch to "Full Screen" to give you a better view how your campaign will display.  Clicking on the same button while in "Full Screen" reverts back to design mode.

if you're still looking for the web based player, this will come later near end of the year.

best regards

-ADMIN

27
SignagePlayer / Re: No Video playback on intel compute stick
« on: May 10, 2021, 04:16:25 PM »
is the unit running Intel Atom or Celeron? both processor class are not recommended for its performance issues. what you can try is to recode the video to use the following codec setting:

Video: h.264, 24fps, 4mbps, 1920x1080 max resolution
Audio: acc, 44khz, 176kbps

You can use the application called Freemake Video Converter from: http://www.freemake.com/free_video_converter/ and recode the videos. if the issue persist, we need to know more about the processor model used.

best regards

-ADMIN

28
Report bugs and errors / Re: -
« on: May 03, 2021, 10:21:59 AM »
It seems to be kaput again. I have not received any weather updates since Thursday, and now its Sunday. I even updated the city number from their website, no luck. Any solution?

can you join us on chat at http://chat.digitalsignage.com to troubleshoot the issue better

best regards

-ADMIN

29
Signage Player app for Android is not available on AndroidTV's playstore. you will need to side load it. for more info, please refer to this page:

https://www.digitalsignage.com/_html/android_tv.html

you can find the instructions on how to install the player app in Web Link and Resources tab. (see web page snapshot https://www.screencast.com/t/HKLs0q9G)

best regards

-ADMIN

30
SignageStudio / Re: StudioPro and Flash.
« on: April 22, 2021, 03:32:03 PM »
Dear Admin:
"if you noticed that as early as 2019, in anticipation of the end of Adobe Flash, we have already begun making changes. first was to address Signage Studio Pro users who are mostly using Windows and/or Mac and the deployed players for Windows and Android. since the Flash runtime is built into these applications, they are therefore not affected by Flash's demise."

Could you describe in detail how to download and run Studio Pro under the Free Plan ?
I have been unable to run Studio Pro since Flash was gone.

Thanks

You can get the software from this page: https://secure.digitalsignage.com/msgetstarted/#directDownload

best regards

-ADMIN

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