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Messages - globalimages69

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Report bugs and errors / Re: Studio 4.10.11 - Player 4.10.7
« on: December 17, 2012, 10:10:17 AM »
May I suggest that you implement in the desktop players a "button" on the stations administration panel to clear the caches/reregister stations "automatically", just like the "update" player button (or the "take a screen snapshot" one). That way, we could avoid trips to the stations or having to login remotely with the manual procedure being displayed on the screen while we work.

It shouldn't be too hard, sort of a remote command to "stop player"+"delete folder"+"reboot station" should probably be enough.


SignagePlayer / Re: Screen setups look different between 3.0 and 4.0
« on: October 30, 2012, 07:13:25 PM »
I noticed that to. My multi-screen setup now carries-on (overlaps) other parts. Seems the 4.x version is able to "paint" a content outside its screen division boundary (overlapping other adjacent screen divisions). I can get this behaviour with pretty simple text (with "borders" fx's etc), so I thought it would be something the developers had noticed and would fix eventually, but so far, I still get it.

Report bugs and errors / screen division priority sorting bug
« on: September 24, 2012, 10:54:09 PM »
In studio 4.0.77, when you try to re-arrange the priority of screens-divisions in the screen-divisions editor by dragging them up-and-down the list in the screen templates, you can't drag an screendivision to the last place in the list from above. You have to drag it to the next-to-last, and then move the last one up.

Also, I managed somehow to get two screen divisions with the same "order" priority field number (i.e. screens divisions 0, 1, 2, 3, 4, 4, 5, 6). Moving it around kept the duplication. IIRC, Had to move it to the last place, add a new item, swap them, drag the new back up and delete it so the duplicate would go away.

Win7 64 latest air.

Also, the webplayer seems to default to a white background screen. The stand-alone players to a black one. Can we count on the player to initialize the background to a determined color in all platforms for future cross-compatibility? I know we can add a background channel, but having one more channel and redraws-etc shouldn't really be needed when the player can initialize the stage background across all platforms (I suggest to black) once and then forget about it.

Thanks for the continuing work and frequent updates!!!!

Report bugs and errors / Re: Low framerate in 4.0
« on: September 19, 2012, 10:17:31 PM »
OK, been running tests all day and there's definitely something weird here.

There is plenty of both, CPU and GPU available and still video framerates are way too low. Even if memory/PCIe bandwidth was a bottleneck, I think the fps should be far greater.

To better diagnose this, is there any setting anywhere I can use to disable video playback GPU acceleration in the players? If not, what video formats are compatible with the player but guaranteed not to receive (sustancial) GPU acceleration?


Report bugs and errors / Re: Low framerate in 4.0
« on: September 19, 2012, 12:53:03 PM »

I'm also weirded out with the lack of performance under some circunstances, namely multi-screen output.

The system in use is an AMD X3 (2.1Ghz, triple core A6) processor, fast-ish RAM (4GB PC1600 DDR3 low latency) and AMD 65xx family GPU(s)/APU.

When used with just 1 screen output, framerates (360p on h264 flv's scaled to fit a screen area aprox. 720x400) are acceptable (say 20+fps). Plus animations etc on the rest of the screen (sometimes 1 of them can be simple SWF, but really not much going on).

Still, not superfluid, but OK when all the content is played in one output (even at 2560x1440).

The other output, when played by itself, also acceptable.

Checking CPU utilization and GPU (using benchmarking software, etc), it shows that the 3 CPU's peak at aprox. 63% of fairly constant usage and GPU 1 is at 0% usage and GPU 2 is at 37% MAX (about 10% average) usage.

So plenty of CPU still to spare and almost no GPU used.

When I output through both GPU's at the same time, the performance goes downhill tremendously, more than with the 3.x line of players, to the point of just one 360p video (+animations etc) goes to about 12fps.

What's worse is that CPU GPU utilization remain the same, very low, with near 50% of CPU unused, one GPU not used at all and near 80% of the other still available.

I thought of memory bandwith/PCIe bottlenecks, but the GPU's don't share PCIe, one has 1GB of local RAM, the other shares 256MB with the motherboard (but only ouputs a 720p screen and is recent gen APU), etc.

In other words, I think AIR (latest version, win7x64, been trying AMD beta-and-what-not driver releases for 6 months) is not using all the "CPU/GPU" it could. Not sure this is something particular to digital signage, and I guess you're already setting all AIR flags to maximun performance on the players, but well, this is what's happening to my systems.

If you wanna build experimental players with say GPU acceleration disabled on AIR or something to see if that improves anything, I'll be happy to try them.

I've been trying to profile what's going on but as far as I can tell the AIR platform is being very little agressive when it comes to using resources available even when it needs them.

Perhaps the stage is getting set to too few fps somehow?

Report bugs and errors / Re: Security certificate check????
« on: August 22, 2012, 08:45:13 PM »
Yeah, I noticed that, but decided it was not really important. But thanks for the warning!

Report bugs and errors / Re: Security certificate check????
« on: August 22, 2012, 06:00:26 AM »
And BTW, ever since I started to use adobe's 3.4 new beta, I also notice a weird "flash" on the screen SOMETIMES when the presentation is about to display PNG images (like a portion of the png gets written to the wrong place on the screen for a split-second and then goes away and the proper full png is displayed in the proper place). You may want to do heavy testing on png's 'cos I have the feeling there is some graphic glitch somewhere with them, but maybe it's related to air and not player itself.

Report bugs and errors / Re: Security certificate check????
« on: August 22, 2012, 05:54:18 AM »
Yeah, all sorts of weird problems I couldn't fix (i.e. I deleted cache in users/app/roaming etc) and it wouldn't let me register a new station but if I copied the cache content from another station, it worked) and lots of weird stuff until I had to "delete" the player (renamed programs(86)\signage player folder) and re-installed manually from the web.

From that point on, no problems.

Seems the player installation got messed up somehow. Maybe.

I disabled the "check for certificate revoke" option in windows/ie "internet options" to see if it avoids the issue in the future, but I couldn't really reproduce the problem (as much as it was easy to do yesterday) or get things working properly until I re-installed the player and deleted the cache (but deleting the cache only would still not get me the presentation running, as it would not register the "new" station in real mode.

Report bugs and errors / Security certificate check????
« on: August 22, 2012, 05:07:26 AM »
This happened probably after what I believed was an automatic background update of a player from probably 4.x.45 to 47 or so .... I got a windows pop-up saying:

"revocation information for the security certificate for the site is not available do you want to proceed"

Here is a screenshot.


and the player is stuck there. Studio claims the player was waiting or something, I could reboot it, but then it would either display a black screen, display a "presentation will resume momentarily" animation or would just get stuck at "init" ... Regardless, at best, the same screen would show up. I also commanded a remote clear cache from studio, but it would still not boot into the presentation.

I retrieved the station and are in the process of further diagnostics. As far as I know, this win7 64 player was fully updated about a week ago and working fine until about 2-3 days when this happened.

Date and time in the station are the correct ones, and again, windows update was run there about 1 week ago and it all seemed fine. Suspecting something during the "automatic background" upgrade from .45 to .47 or so and also know this station has been experimenting some internet connection problems (ISP is cutting off ADSL service every now and then, they are trying to fix it).

SignagePlayer / Re: Signagecontroller activate close Windows 7 window.
« on: August 20, 2012, 09:06:51 PM »
BTW, I still have this problem.

My taskbar still "shows up" at some point soon after boot and the player starts working and remains on all the time. I can't effectively hide it for good. I just had to leave the presentations with a little "grey bar" at the bottom and account for it on the design. And whenever I ask the station to turn off, the "Windows must shutdown in 1 minute" windows appears and then windows turns off 1 minute later.

Not a huge problem, but an inconvenience. Although the taskbar not being permanently and effectively hidden could certainly be a huge deal in many other situations or future projects.

The stations have a very "clean" configuration, with no notifications, antiviruses or anything weird in the taskbar. I even turned off windows clock and sound volumen icons. There is nothing in the bar "running" appart from the "show desktop" icon at the very right. They are english windows 7 64 embedded though, which may be unusual.

This one happened just once, so not easily reproduced, I don't think.

So I make changes with Studio, upload/restart stations, all ok. I make another small change, upload/restart and station permanently displays the "signage presentation will resume momentarily" animated sign ...

Lastest build (4.0.45??) Win7 64

Like I said, it has worked before hundreds of times. And it worked before up to a few minutes before it happened. Only "weird thing" is that the .45 update is quite recent, like under 24 hours, but it has successfully "re-started" the new/changed presentations fine a few times ...

Studio claims the station is "playing" and a remote screenshot of the station shows the "presentation will resume momentarily " animation that is permanently being displayed.

Pressing ESC on the player doesn't do anything. Asking studio to reboot the station did reboot it and then the show started fine with the new changes.

Sorry I can't help reproduce it, just letting you know there's still a (rare) bug in the "restart" player function of the player. Perhaps a watchdog not make sure "presentation will resume momentarily" is not displayed "forever" and re-try the restart ...?????

General discussion on the mediaCLOUD / Re: 3D Support
« on: August 09, 2012, 04:38:04 PM »
There are 3D solutions that do not require to wear 3D glasses (autostereoscopic displays).

Thing is, most of the "needed" support is, well, nothing really. You just display a video like any other within the player but in a "special pre-coded format" (i.e. side-by-side or image+depthmap) but signageplayer would see it like any other regular (say .mp4) 2D video, so nothing special to do.

Same thing with .jpg images, i.e. These can be made before-hand to contain an image compatible-with-the-display format (i.e. interleaved or over/under or side-by-side) but for signageplayer is just a regular .jpg Perhaps they could enable support for .jps format 3D images, since they are just a regular pair of .jpg's with a little metainformation added and are very easily supported for display in different formats (i.e. side-by-side, over-under, line-interleaved) so .jps support is not very hard or complicated.

Field sequential support could be hard to support but something which foundation could be taken in account for further development (i.e. double-buffer everything to allow for dual display output or page-flipping etc in the future).

So I don't know really what kind of support that is not very hard to integrate could be asked of signage player/studio for 3D right now.

I wouldn't make this any sort of top priority unless there are specific issues that affect specific people and that could be somewhat easily addressed in the signage platform side-of-things. Otherwise, reasonable 3D support can be "faked" by pre-converting videos or images in appropiate formats, simulating side-by-side setups by creating repeated screen zones/channels with displacements between them to control 3D (stereo base offsets) etc.

Perhaps a bit of a "hack" and not ideal, but otherwise I think it's not that easy to re-think signagestudio in terms of stereo 3D ouput and support "life" output of all kinds of assets in a variaty of depth-controllable stereoscopic formats, spacially page-flipping or sequential HDMI 1.4 formats ...

Report bugs and errors / Re: Studio 4.0 Alpha Bugs
« on: June 17, 2012, 07:31:28 AM »
Yes, I had cleared the cache before (a few times, actually) and this, as far as I can tell, was not happening sometime before, but I think may had started when I moved from 4.0.6 to 4.0.10, perhaps (I wasn't clearing the cache between the different 4.0.xx releases, only whenever I ran into problems independently of the release, but I did have to clear when moving from 3x to 4x and a few more times ever since).

And yes, clearing the cache solves the problem, and re-covering the (old) cache from a backup creates it again (of course, not something I need to do, it was just to verify that it was the cache content the trigger of the crash).

Report bugs and errors / Re: Studio 4.0 Alpha Bugs
« on: June 17, 2012, 06:50:01 AM »

It happens with ALL the jpg's in the resources, and the filenames are different including simple ones like HOLA22.jpg

All I have to do is start studio, click resources and choose one .jpg from the resources list to get studio to quit entirely w/o any warnings etc. Although in task manager an instance of signagestudio is left running (or multiple instances if I keep opening studio-clicking on jpg-craching)

This does not happen in another computer. Clearing the local cache in signagestudio.xxx/local store solves the problem. I saved (zipped) the contents of the folder and then deleted it. Studio no longer crashed. If I unzip the backup file back on the new created folder, studio goes back to crashing.

Let me know if you want me to ftp/mail the corrupt local store folder (159MB) and/or the username/password of the campain (not to be modified etc, as it is live).

Report bugs and errors / Re: Studio 4.0 Alpha Bugs
« on: June 15, 2012, 03:17:58 PM »

Just FYI, not sure since when this is happening, but I have last alpha (4.0.10 ???) on last air (release 3.3, not the beta) and when I click on a .jpg in resources, studio just quits. No errors, no messges, no alerts, ... it just quits.

I know this is early alpha etc, so just letting you know in case there is something you want me to test about this.

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