MediaSignage support forum

community support => Report bugs and errors => Topic started by: ucsign on February 06, 2020, 04:48:44 AM

Title: Picture and video quality issues
Post by: ucsign on February 06, 2020, 04:48:44 AM
our common feedback:

After i present the standee to my management, they rejected the display and saying the quality is very bad compare to our old system. The fonts and logo are not clear... my Marcom already follow the requirements, but it seems to be hardware or the software problem.... we need your urgent assistance to help look into this. I can show u how different is the quality now as my old system not functioning anymore. Except you borrpw me a similar size TV and a signage player, then we can clearly see the difference. Need your help to look into this.
Title: Re: Picture and video quality issues
Post by: admin on February 06, 2020, 05:35:41 AM
please join us on chat as we would need to ask for your account information to check on your presentation. also you must indicate what player device  you are using (whether its an android or windows player and if you are using our player device or not).

join us at http://chat.digitalsignage.com

best regards

-ADMIN