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Messages - topangan

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Report bugs and errors / Transition between videos on timeline
« on: August 08, 2018, 11:34:52 AM »
I am having an issue with the transition between videos on a timeline.  Specifically, when I have one or more videos that are back to back or repeat, there is a blank space between the videos.  I have tried everything to get rid of this but it keeps doing it.  This was not happening on v5...
I would like to be able to have a smooth cut between videos or when videos repeat on a timeline.  I have already been on chat twice and we have tried recoding the videos and putting ms transitions in place.  Is anyone else having this problem?  If you have figured out a solution, please post it here.


General discussion on the mediaCLOUD / Re: Introducing StudioPro 6.1.145
« on: August 07, 2018, 06:51:18 PM »
This is a welcome addition to the tools available for this application.  Keep the additions coming and keep working on the bugs...

The black screen issue (hard drive problem) has been happening on a variety of different windows devices, including the MS line of players (200/300).  Btw, not sure admin if you communicate with chat but i was able to duplicate this with your chat support team.  As a point of clarity, the problem with the deleting old files was happening on v5.  It has not happened on v6 yet (i just switched over recently) so it will take some time to see if this problem has been resolved.

I am having the same problems so if you do get a solution to these problems, please post them in this thread.  The black screen is something that i have been on chat about (no clear resolution yet) and when my hard drive fills up, I have to delete the signageplayer folder to clear out the old files.


SignageStudio / Re: Current temperature isn't correct
« on: July 26, 2018, 07:43:16 AM »
Thank you for addressing the world weather widget issue.  However, I just tested it yesterday and noticed that when you change the weather icon (i believe the color icon was the one where the temperature is affected), it changes the temperature reading.  This was happening before so there is still an issue with this widget.  Please let me know when this is fixed.

SignageStudio / Re: Current temperature isn't correct
« on: July 10, 2018, 07:47:39 AM »
Yes...There is something weird about the weather component.  Try changing the current icon graphic to see how that impacts the temperature.

I brought this up years ago...This issue hasn't stopped me from using the software as I am using some of the components such as dropbox to accomplish this.  I think this software would be more universally accepted if this feature was added.  Our digital signs are publicly viewable which means we cannot update them (in the studio pro application) during the day when people are watching them (due to this issue).
Adding this feature to the mediasignage application would make it much more desirable for enterprise users and in the marketplace.

Agreed...We would also need players to accommodate more than 2 screens.  I have had several situations where the customer wanted a 3 screen menu and there is no way to connect them together currently with the ms player offerings.  With menus, having the reduced resolution in a video wall configuration (even at 1080p) makes the text jaggy.   

SignageStudio / Re: Schedule on display
« on: May 09, 2018, 08:13:55 AM »
You can do this utilizing the google calendar component. You will need to create a token on the account where the calendar resides and set up the scene.  Not complicated and pretty straightforward...If you need help, let me know.

New features and suggestions / Instagram Date Feature
« on: March 13, 2018, 11:44:58 AM »
Suggestion for the Instagram component - currently there are 2 options for displaying instagram media. One is random and the other is latest.  It would be great if there was an option to display a period of time such as the last 30 days.  If you don't post a lot (whether you choose random or latest) very old posts will be displayed or the same posts will be played over and over.  If you could display random and select the period of time, it would make a better option for the end viewer.


SignageStudio / Re: how to make new stations?
« on: March 11, 2018, 02:42:36 PM »
you are almost there...just click on the ok button and in a few seconds, it should ask you to register the device.  If it does not, restart the player and it should ask for the registration


SignageStudio / Re: how to make new stations?
« on: March 10, 2018, 07:49:25 AM »
when you restart the player, it should automatically ask you to register the player to an account

SignageStudio / Re: World Weather and Days of the week
« on: February 22, 2018, 08:04:28 AM »
I am going to jump in on this as well.  The world weather component does not have the same options as the old standard weather such as "weather conditions".  World weather only offers temperature and humidity, which is okay but not a complete weather forecast.  Customers love the weather screens (who knew?) so for me this is an important part of my business.  Thanks...

SignagePlayer / Re: Screen Displaying Incorrect Resolution
« on: November 08, 2017, 08:09:14 AM »
are you using a droid or windows based player?

New features and suggestions / Media AdNet
« on: October 23, 2017, 09:07:38 AM »
Just starting working with the Media AdNet component and have a suggestion.  The maximum length of the ads are limited to 60 seconds.  I am not sure what the reasoning is behind this however, it would be great if this limitation could be expanded.  I have customers that have videos that are longer than 60 seconds (less than 3 minutes) and I believe that from a proof of play reporting standpoint, Media AdNet is the only option so lengthening the time could be beneficial on several fronts.  If there is another way to get proof of play reporting for content greater than 60 seconds, please let me know.


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