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MediaSignage support forum



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1
mediaPLAYERS, Hardware and accessories / Re: Reset Media Droid-X
« Last post by ertaska on Today at 12:48:32 AM »
Works perfect!

Ty!!
2
mediaPLAYERS, Hardware and accessories / Re: Reset Media Droid-X
« Last post by admin on August 17, 2022, 10:58:21 AM »
if you are getting the No Device message, this would mean you are using mediadroid-x pro.

use the following apk's instead:
Signage Player: https://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk
Signage Watchdog: https://galaxy.signage.me/Code/Install/apk/watchdogandroid.apk

make sure to launch Signage Watchdog at least once. as this is the app that launcher the player on power on and restarts the player on abnormal termination

best regards

-ADMIN
3
mediaPLAYERS, Hardware and accessories / Reset Media Droid-X
« Last post by ertaska on August 17, 2022, 01:57:47 AM »
Hi, I reinstalled Android in one Media Droid-X but i have some problems.
I installed Medriadroid app from Play Store and logged in with my DigitalSignage account.
1) The Mediadroid APP dont start when I turn on the device, I need to click in the APP, but this is a big problem.
2) When APP start, there is a text message "No Device" and I need to press "OK" to take out that message.
Can someone help me to make this device start Mediadroid APP automaticaly and take out this message?

Thanks and sorry for my English.
4
General discussion on the mediaCLOUD / Re: New Studio Development
« Last post by admin on June 22, 2022, 06:28:38 PM »
Are you still working on a new Studio?

yes we are continuously working on the newest platform and have already released a beta preview of our new Sign Studio.  to try it out, create a new account at http://sign.signage.me - do not use existing Signage Studio (which is now called Legacy Studio) and Studio Lite accounts as the new Sign Studio account structure is different.

best regards

-ADMIN
5
General discussion on the mediaCLOUD / Re: New Studio Development
« Last post by IPNDDS on June 22, 2022, 08:18:22 AM »
Are you still working on a new Studio?
6
Good day

I have 12 android 11 TV's in 4 different areas of a building, they are all connected to the same network switch via the Ethernet ports using Cat6 cable and have internet connectivity. Is it possible to have different content playing on each tv and what do I need to make this work.
 
7
Report bugs and errors / Re: TLS-Error popup for LetsEncrypt certificate
« Last post by joscott on May 25, 2022, 12:06:51 PM »
I solved this for me.  The droid kept reverting back to Jan 1, 2017 as the date.  Completely ignoring the NTP server.  That'd cause a TLS warning due to droid seeing a cert that has a valid date far into the future.  I set the date/time manually and it's good now.

Edit:  Sort of solved.  I know what the problem is.  However, whenever the Mediadroid-X reboots it resets the date/time.
8
Report bugs and errors / Re: TLS-Error popup for LetsEncrypt certificate
« Last post by joscott on May 25, 2022, 10:54:21 AM »
I have the same issue with one of the MediaDroid-X I have deployed.  It started throwing up the TLS warning when the player loads.  I've nuked the cache on the player, turned off notifications for Cert Installer.  If you ever get this resolved can you please let me know what you did.  Thanks.
9
two possibility that's causing the issue:

1. if you are using a timeline and the index in the sequence is not in order (i.e. index should starts from 0 to n-1  where n is the total number of timelines in the sequence list)
2. the encoding of the video is causing the app to crash - is the video higher than 1920x1080 resolution? is the frame rate and bitrate higher than 24fps 4mbps bitrate? does the video have an audio track?

for quicker response, you can join us on chat at http://chat.digitalsignage.com

best regards

-ADMIN
10
Hi Everyone

So i have to make 80x screens work on this.

Its for take away shops across my country.  and all I have to do is connect media players to the tv's and play one video file. 

the problem I have is I have downloaded the app on my player, it runs android 10, I uploaded my video and after a while it started to play the menu, the file is a video mp4 format.

the video is about 10seconds long, after the 10 seconds the app closes by itself, my first thought was the app crashes but it only close after the video, not in between, every time the seconds run out the app close.

I'm thinking there is just a setting to put so the video loops over and over but i cannot find such.

Please advise?
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