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MediaSignage support forum



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91
SignagePlayer / Re: Signage Player Constantly Restarting
« Last post by Andy on June 20, 2021, 11:59:36 PM »
Each player is in a different location running through a different routers and broadband accounts albeit the same service provider.  One installation uses 5G, the other is wired. 



92
SignagePlayer / Re: Signage Player Constantly Restarting
« Last post by JonathanGray on June 20, 2021, 11:01:54 PM »
I think it cause of your internet, have you tried to connect to another network ?
93
SignagePlayer / Multiple Screen with one android device?
« Last post by JonathanGray on June 20, 2021, 09:41:08 PM »
Hello guys,

I have 4 lcd screen and 1 android tv box.

I am trying to connect 4 lcd screen between each other input - out - out - inpot ports with hdmi cables to send stream from digitalsignage software but it doesn't work.

Do I need for each station each android device? or is there any other solutions?

Thank you!
94
SignagePlayer / Signage Player Constantly Restarting
« Last post by Andy on June 20, 2021, 08:01:24 PM »
I have used Digital Signage for some 4-5 years with no problem.  Within the last couple of days and on the two separate Windows devices I use, Signage Player has begun constantly restarting - never getting to the point of actually displaying anything.  It has to be forcibly stopped.  I have upgraded, uninstalled and rolled back to previous versions of the player with no luck. 

Thinking that it might be linked to an error in my new campaign, I have even sent an old campaign to the player but this hasn't changed anything.

Any advice gratefully welcomed.

Thanks
95
Digital signage is a powerful communication tool that can help you empower, educate, and engage your target audience. Choosing a reputable digital signage company is one of the best ways of boosting the online presence of your firm or making your brands more popular among the target audience.

What are the factors that you need to put into consideration when choosing a digital signage solutions firm ?
96
I am encountering the same issue with Signage Player Version 6.4.10. We have a duel screen campaign (3840 x 1080). We upgraded our media boxes from windows 7 to Windows 10. The player just shows the campaign (screen 1) on first monitor while the second monitor shows a small vertical line (screen 2).

We tried downgrading the signage player to version 5.0 but the content did not load correctly. The background color for scenes were missing and dynamic effects/position did not work.

The same campaign works on the latest Media Box shipped with Windows 10 and signage player 6.4.10.

Please advise on how to solve this issue. Thanks.

if you will be using version 5 as your player and you are using background color and other effects, you would need to use version 5 studio as well as there settings are different.
Version 5 Studio: http://galaxy.signage.me/Code/install/exe/5.0/CloudSignageStudioSetup.exe

best regards

-ADMIN
97
I am encountering the same issue with Signage Player Version 6.4.10. We have a duel screen campaign (3840 x 1080). We upgraded our media boxes from windows 7 to Windows 10. The player just shows the campaign (screen 1) on first monitor while the second monitor shows a small vertical line (screen 2).

We tried downgrading the signage player to version 5.0 but the content did not load correctly. The background color for scenes were missing and dynamic effects/position did not work.

The same campaign works on the latest Media Box shipped with Windows 10 and signage player 6.4.10.

Please advise on how to solve this issue. Thanks.
98
SignagePlayer / Re: Signage Player - wont login
« Last post by admin on June 04, 2021, 03:46:55 PM »
since this involves account, to preserve privacy, we advice you to join us on chat at http://chat.digitalsignage.com

best regards

-ADMIN
99
SignagePlayer / Signage Player - wont login
« Last post by David Kenyon on June 04, 2021, 07:46:13 AM »
Hi,

Ive tried everything, but cannot get the Windows Signage Player to sign in using my credentials.  I've reset them to a basic password and logged into the Studio Lite with it no problems, but when I run the Signage Player (also on the same Windows PC for testing purposes), the just flat out refuses to connect saying I have used an Invalid User Name or password, which I know I haven't (this is after selecting Default Server and clicking Connect button which then presents the login page).

What am I doing wrong?

Cheers,
DK
100
General discussion on the mediaCLOUD / Re: Scrolling Text
« Last post by admin on May 27, 2021, 03:53:03 PM »
How do I use the "RSS feed file" you mention? Is this an option in the "RSS news" Component?

its a text file containing the RSS markup tags. you can refer to this page for more info: https://www.w3schools.com/XML/xml_rss.asp

here's a sample of what the rss file would contain in your case:
Code: [Select]
<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0">

<channel>
  <title>Pursuit RSS Feed</title>
  <link>https://www.w3schools.com</link>
  <description>Free web building tutorials</description>
  <items>
    <item>
      <title>The First Item's Title</title>
      <description>
        <p>The First Item's Line 1</p>
        <p>The First Item's Line 2</p>
        <p>The First Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Second Item's Title</title>
      <description>
        <p>The Second Item's Line 1</p>
        <p>The Second Item's Line 2</p>
        <p>The Second Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Third Item's Title</title>
      <description>
        <p>The Third Item's Line 1</p>
        <p>The Third Item's Line 2</p>
        <p>The Third Item's Line 3</p>
        <p>The Third Item's Line 4</p>
      </description>
    </item>
  </items>
</channel>
</rss>

you then host this on a web host and set the RSS to [Custom] instead of [Embedded] and point the url to the rss file (ex. http://192.168.0.100/myRssFeed.rss)

best regards

-ADMIN
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