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MediaSignage support forum

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SignagePlayer / Re: JSON Feed Not Working
« Last post by topangan on August 22, 2021, 11:14:57 PM »
I believe if you click on my name, you will see my email.
SignageStudio / Re: HTML page not refreshing
« Last post by joey.webb on August 22, 2021, 04:44:49 PM »
SignagePlayer / Re: JSON Feed Not Working
« Last post by byoung on August 21, 2021, 09:46:01 PM »
I'm having the same problem - super frustrating. I'm interest in your workaround too.
I'm new in the forums - how do we send PMs?
SignagePlayer / Re: JSON Feed Not Working
« Last post by topangan on August 21, 2021, 04:17:47 PM »
We used to use the google sheets component however we found that it intermittently would not pull the data back from Google Sheets.  Now we use the json component to pull the Google Sheets data and it has been rock solid.  This option does require you to add an appscript to your Google Sheet document to get the JSON data feed and you will need to setup the scene in DS to receive and display the data.  If you want to do this, send me a pm and I can assist.
Thought I'd reply since I had the problem too very recently. After days of troubleshooting, we determined the problem was the mini android boxes we were using. Switched to the mediadroidx box and the problem went away.
SignagePlayer / Re: JSON Feed Not Working
« Last post by dsign on August 20, 2021, 07:47:30 PM »
We use Google sheets component to pull the data. Let me know if you have any suggestions. Thanks.
SignagePlayer / Re: JSON Feed Not Working
« Last post by topangan on August 20, 2021, 03:24:43 PM »
I would need to know more about your specific setup to suggest an alternative.  Are you using the google sheets component or some other way to get data from google sheets?  Not sure if you can send private messages on this forum but if you can, you can pm me.
To answer this question, a use case needs to be established which will help you in making all the decisions.  First, you have to establish a goal of what you are hoping to accomplish or the project return on investment.  Then determine what information you want to play on the televisions today, a year from now, two years from now.  Once you have this hashed out, you will know if it is something you can do or if you need to hire someone.  DS is a good platform for the money that can meet the demands of most use cases however you have to understand its capabilities and limitations.  A Raspberry Pi is a low cost device however the use case for it will be very limited.  Do you need a private onsite server or will a cloud server work?  How critical is the information being displayed?  It's not a matter of if you will have a problem but when so you will need a system/network manager to keep it going (or you can take the time and do it yourself).  I have been using the DS platform for almost 10 years and we have been able to make it work for us.
I'm also looking for advice for the above question. My chief wants to implement digital signage throughout the office and a LED sign outside. LED custom-sign was given to a professional company. The office has 6 televisions in all. All televisions needed to be controlled by a particular host computer. The branches outside the state need to be controlled by this same host.  We have considered raspberry pi as a choice and that seems to be the cheapest option. If anyone has any suggestions, it would be very much appreciated!
SignageStudio / Re: Can't Get the HTML5 widget to show my scheduling page
« Last post by Justin D on August 20, 2021, 07:00:02 AM »
Good information.
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