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MediaSignage support forum



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11
SignagePlayer / Re: Android 9.1.0
« Last post by admin on September 02, 2022, 02:02:05 PM »
Hello, I have the same problem. everything worked for us on the old Philips TVs. Unfortunately, watchdog will not launch the signage player app on new platforms with Android TV 11. after installation reports the error "This app was built for an older version of Android and may not work properly"

can you please help me and send the new watchdog for android tv 11?

Signage Watchdog only works till up to Android 9.  We will release a newer one on release of the new player

best regaards

-ADMIN
12
SignagePlayer / Re: Android 9.1.0
« Last post by pchmela on September 02, 2022, 10:07:25 AM »
Hello, I have the same problem. everything worked for us on the old Philips TVs. Unfortunately, watchdog will not launch the signage player app on new platforms with Android TV 11. after installation reports the error "This app was built for an older version of Android and may not work properly"

can you please help me and send the new watchdog for android tv 11?
13
mediaPLAYERS, Hardware and accessories / Re: Media Player used to display web page
« Last post by admin on September 01, 2022, 05:02:17 PM »
can you join us on chat at http://chat.digitalsignage.com/ - we would need to see how your campaign is configured

best regards

-ADMIN
14
mediaPLAYERS, Hardware and accessories / Media Player used to display web page
« Last post by jaccetta on September 01, 2022, 01:55:46 PM »
I am using a media player to display a web page in google chrome but the player keeps searching for the digital signage server. is there a way to disable this in settings
15
SignagePlayer / Re: Android 9.1.0
« Last post by admin on August 31, 2022, 02:51:37 PM »
Please user the following APK's

Signage Player: https://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk
Signage Watchdog: https://galaxy.signage.me/Code/Install/apk/watchdogandroid.apk

let us know if you are still having issues with the watchdog

best regards

-ADMIN
16
SignagePlayer / Android 9.1.0
« Last post by mick s on August 31, 2022, 11:11:07 AM »
Have been running several installs on shield tv's... just setting up 2 new and have the message "This app was built for an older version of Android and may not work properly' when installing Watchdog. Main app wont launch automatically, but will open if forced?
17
mediaPLAYERS, Hardware and accessories / Re: Reset Media Droid-X
« Last post by ertaska on August 19, 2022, 12:48:32 AM »
Works perfect!

Ty!!
18
mediaPLAYERS, Hardware and accessories / Re: Reset Media Droid-X
« Last post by admin on August 17, 2022, 10:58:21 AM »
if you are getting the No Device message, this would mean you are using mediadroid-x pro.

use the following apk's instead:
Signage Player: https://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk
Signage Watchdog: https://galaxy.signage.me/Code/Install/apk/watchdogandroid.apk

make sure to launch Signage Watchdog at least once. as this is the app that launcher the player on power on and restarts the player on abnormal termination

best regards

-ADMIN
19
mediaPLAYERS, Hardware and accessories / Reset Media Droid-X
« Last post by ertaska on August 17, 2022, 01:57:47 AM »
Hi, I reinstalled Android in one Media Droid-X but i have some problems.
I installed Medriadroid app from Play Store and logged in with my DigitalSignage account.
1) The Mediadroid APP dont start when I turn on the device, I need to click in the APP, but this is a big problem.
2) When APP start, there is a text message "No Device" and I need to press "OK" to take out that message.
Can someone help me to make this device start Mediadroid APP automaticaly and take out this message?

Thanks and sorry for my English.
20
General discussion on the mediaCLOUD / Re: New Studio Development
« Last post by admin on June 22, 2022, 06:28:38 PM »
Are you still working on a new Studio?

yes we are continuously working on the newest platform and have already released a beta preview of our new Sign Studio.  to try it out, create a new account at http://sign.signage.me - do not use existing Signage Studio (which is now called Legacy Studio) and Studio Lite accounts as the new Sign Studio account structure is different.

best regards

-ADMIN
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