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New features and suggestions / Re: Add new font to label component
« Last post by pholt1 on November 17, 2017, 08:25:09 AM »
our current standing is to release mediaCLOUD 6.0 which is due as alpha in April, once its in final release (figure 2 more months) we can sure open up to new customer feature requests.

Has custom fonts been added to the new release yet?
SignagePlayer / Re: Player displaying just black screen
« Last post by admin on November 16, 2017, 11:05:55 AM »
make sure you have content scheduled in the scheduler.
if still an issue, please contact live chat so we can assist

SignagePlayer / Player displaying just black screen
« Last post by djdanny5000 on November 16, 2017, 10:03:40 AM »
For several months now we've been experiencing an intermittent issue on all kinds of media players we have out on the field. Signage player starts up and goes to play the campaign and it displays is a black screen. As soon as you move the mouse you see the Show Panel button on the top left hand corner of the screen and can go into the panel and start and stop player. If you refresh player it sometimes will start playing content.

This is very frustrating as we have a lot of players out in the field and this seems to happen randomly on all kinds of different systems. Live support is never any help and I'm trying to permanently resolve this.

Our systems run Intel i3 processors with 4GB of RAM, they are powerful systems.

Is anyone else experiencing this issue or have some sort of resolution?
New features and suggestions / Re: Zoom function for HMTL 5 component
« Last post by paullarry on November 15, 2017, 10:05:21 PM »
Have you got any solution for that? I faced that too a few days ago but as it was just a for fun experiment I didn't get the time to continue again but I'll do it as soon as it is possible.
SignagePlayer / Re: Screen Displaying Incorrect Resolution
« Last post by admin on November 15, 2017, 09:06:18 PM »
Please visit live chat so we can assist
SignagePlayer / Re: None of Android Players work Offline???
« Last post by admin on November 14, 2017, 06:38:46 PM »
sure, we fully support offline playback... please check with live chat for support on that
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