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91
Report bugs and errors / Re: Weather is never accurate!
« Last post by byoung on August 19, 2021, 09:03:24 PM »
This is still a persistent error. I used to have the weather on my stations but discontinued it when a client told me the temperatures were never correct - and last night I tried it again on the mediadroidx box, which never had a weather scene displayed on it before (thus eliminating the idea that the problem is caused by caching) and the forecast temperatures were off by 30 degrees F. It said our overnight lows were going to be freezing (32 F) but the real forecast says 60 F.
92
Thanks. I will and then I'll post the solution here in the forum so others can benefit from this discussion in the future.
93
SignagePlayer / Re: JSON Feed Not Working
« Last post by dsign on August 19, 2021, 07:18:31 PM »
We are not getting data through Google sheets either, seems to be the Google API update causing the issue. May I know what other method you are using to make it work? Thanks.
94
in both cases, it would be best to consult live chat so you can troubleshoot the issue together

best regards

-ADMIN
95
SignagePlayer / Re: JSON Feed Not Working
« Last post by topangan on August 19, 2021, 02:51:26 PM »
As an update, this has been resolved.  I was using google as my front end for a JSON feed and they made an update to their API which caused the feed to fail.  I was able to find another method to get this feed which is now working.  Not sure if this Google API update is affecting any other DS components but the DS team is aware of this.
96
Update - I just noticed that the display flashes the transition between videos in a timeline and then goes black again. Weird. This is on my test player and it is a very short campaign. It's been running perfectly for several days but after I added a png resource and added it to a scene is when the problem occurred. I removed the scene hoping it would fix it but it didn't. Help.
97
This has happened to me several times... the screen goes black right after I save changes to a campaign. I can see the tv screen refresh (the side menu shows up) but the screen goes black. I used the camera live snapshot of the station and it's blank. I'm using the mediadroidx pro player. Wondering what it might be?
98
SignagePlayer / JSON Feed Not Working
« Last post by topangan on August 15, 2021, 04:56:30 PM »
Anyone out there having issues with their JSON feed?  I am noticing that the data is not displaying on certain devices for some reason.  This affects Windows and Android DS players.  Since we use JSON feeds for almost all our customers, I need to find a fix asap...Thanks
99
I also had customers complaining about the weather not being accurate so I did a little digging.  The weather component works however it is not real-time.  It turns out that the weather data (that is displayed in DS) is approx 4 hours old.  Most people may not notice it if the weather in that area does not fluctuate greatly.  This is not a fault of the DS software but the data source that they use.  If you want up to the minute weather data, I suggest getting it through another service like screenfeed or build your own.
100
SignagePlayer / Re: Lock the screen
« Last post by topangan on August 13, 2021, 03:31:35 PM »
Yes, just put the campaign in kiosk mode and make sure nothing in your campaign is setup to be interactive.
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